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Operations Supervisor Job Opening In Columbus – Now Hiring Ward Trucking, LLC


Job description

OVERVIEW OF ROLE:

To ensure the customer is always serviced first.

To assist in achieving our growth goals and contribution dollar goals while balancing costs to generate a profit.

To create and implement the service center Operations plan in accordance with service center’s Desired State.

WARD IS ACCEPTING APPLICATIONS FOR FUTURE EMPLOYMENT OPPORTUNITIES IN THIS AREA OF INTEREST

DUTIES AND RESPONSIBILITIES:

  • Plan, direct and control freight operations in line with our intent of always servicing the customer first.
  • Create and update action steps on the service center tension chart in accordance with operational goals.
  • Attain specific operational goals as outlined on the service center tension chart in the areas of overall MPI Performance, missed pickups, on-time service, clerical support overtime, Weight and Inspection goals, and Safety and Operations Audits score.

    Work with audit results to ensure service center is in compliance with both Safety standards and Operations standards.

    Empower and hold management team accountable to achieve same goals.
  • Coordinate and/or delegate the work of local operations in the areas of: Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance and risk management.
  • Effectively use Computerized Dispatch System, prepare routes and dispatch local P & D drivers.

    Ensure all freight is out for delivery according to service standards and customer requirements.
  • Handle phone calls from customers in accordance with Ward’s telephone etiquette and customer service standards.

    Assist service center office staff with customer service phone calls regarding scheduling appointment freight, tracing, customer problem resolution, etc.

  • Support both Operations and Sales efforts within the service center as well as across service center lines.
  • Control service center costs to keep them within plan, including risk minimization for the company in all areas such as claims and safety.
  • Participate in monthly Business Development meeting with Sales Leader and other appropriate supervisory staff members in order to identify problems and / or progress with regard to achieving service center goals.

    Accountable to update and / or make additions to the service center tension chart based on output of monthly meeting.

    Must be prepared to discuss output with Vice President of Operations and Director of Regional Sales at quarterly review.
  • Work closely with Safety Department to ensure compliance with Safety audit, company policy and external regulations.
  • Recognize and/or reward employee contributions (through verbal acknowledgement, mention in the Driving Force Newsletter, gift certificate, letter from you, etc.).

    Confront negative or inappropriate behavior, resolving the issue.
  • Properly communicate company policies and plans to all associates and communicate employee feedback to the appropriate department / service center.
  • Ensure the work environment within the service center is customer focused, positive and based on trust and respect thus ensuring we maintain a non-union status at the service center.
  • Hold effective weekly meetings with management team.
  • Pursue personal development opportunities and encourage others along the same path.
  • Work closely with Human Resources Department to ensure compliance with company policy and external regulations.
  • Understand current role and shift’s expectations and assist in adhering to the Ward SC audit standards.
  • Assist in filling in for SCM duties while the SCM is out of office or unavailable, as directed.

  • Job Requirements:

    REQUIREMENTS:

  • Three to five years working experience in the motor carrier industry preferred, including knowledge of operations, clerical procedures, and DOT and HAZMAT regulations.
  • Must have basic understanding of customer service and desire to support Ward’s quest to always service the customer first.
  • Must have proven track record of effective supervision performance.
  • Must have knowledge of all local geographical areas covered direct by service center.
  • Must be physically able to walk the dock and in trailers on surfaces that may be slippery and wet at times, be able to move freight with or without aid of freight handling equipment, be able to bend, twist, climb and move about in small spaces, and able to lift and reach objects.
  • Must have previous management experience and ability to work well with and direct others.

  • Must possess strong communication and leadership skills with the ability to foster open, honest two-way communication both internally and externally.

  • Must be organized and able to work with PC.
  • Must be able to work hours as required and travel if necessary.
  • Must be prepared to assume shift operations with little or some advance notice.
  • Must be able to perform all job duties of a supervisor including AS400 (computer) functions as well as deal with other General Office departments as required.
  •  GENERAL BENEFIT LISTING:

    As a family-owned and -operated business that believes in treating its employees like family.

    This is why we offer our full-time employees a long list of benefits.

  • Direct Deposit
  • On Demand Pay 
  • Paid Time Off
  • Paid Holidays
  • 401(k) Plan with Company Match
  • Employee Assistance Program (EAP)
  • Medical, Prescription, Dental and Vision Insurance
  • Telemedicine
  • Health Savings Account
  • Flexible Spending Account
  • Wellness Program with Health Reimbursement Account
  • Group Life and AD&D Insurance
  • Company-Provided Short-Term Disability
  • Voluntary Worksite Benefits
  • Home, Auto and Pet Insurance
  • 529 College Savings Plan
  • Credit Union
  • Required Skill Profession

    Supervisors Of Transportation And Material Moving Workers


    • Job Details

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    Unlock Your Operations Supervisor Potential: Insight & Career Growth Guide


    Real-time Operations Supervisor Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Supervisor in Columbus, United States, highlighting market share and opportunities for professionals in Operations Supervisor roles.

    123572 Jobs in United States
    123572
    719 Jobs in Columbus
    719
    Download Operations Supervisor Jobs Trends in Columbus and United States

    Are You Looking for Operations Supervisor Job?

    Great news! is currently hiring and seeking a Operations Supervisor to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ward Trucking, LLC adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Operations Supervisor Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Columbus. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Operations Supervisor?

    Key qualifications for Operations Supervisor typically include Supervisors Of Transportation And Material Moving Workers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    To improve your chances of getting hired for Operations Supervisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Operations Supervisor Job Success

    Ward Trucking, LLC interview tips for Operations Supervisor

    Here are some tips to help you prepare for and ace your Operations Supervisor job interview:

    Before the Interview:

    Research: Learn about the Ward Trucking, LLC's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Operations Supervisor interview at Ward Trucking, LLC, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ward Trucking, LLC's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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