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Urgent! Operations Technician Job Opening In Rome – Now Hiring Firestorm

Operations Technician



Job description

Who We Are

At Firestorm, we’re on a mission to revolutionize how defense solutions are designed and delivered.

Our goal is to empower U.S. ally nations to effectively deter aggressors — regardless of their defense budget — through innovative, cost-efficient technologies.

We call this vision “democratized deterrence.” As a VC-backed company at the intersection of defense and Silicon Valley, we’re pioneering the development of mission-adaptable aerial vehicles that put power back into the hands of operators.

By prioritizing operator effectiveness, we’re pioneering a new era of aerial vehicle design.

We aim to upend the traditional defense procurement model by delivering world-class capabilities at a fraction of the usual cost.

Join us at Firestorm as we redefine defense procurement, making cutting-edge technology accessible to all at a fraction of the cost.
 
About the Role
 
We’re seeking a highly capable Operations Technician to support the operation, deployment, and development of the xCell system, a rapid, deployable manufacturing lab used to produce mission-critical components, including modular unmanned aerial systems (MUAS), in forward environments.

Reporting to the Technical Program Manager, you’ll be responsible for the operation, maintenance, and deployment of the xCell system to ensure high-quality output in support of both engineering and operational needs.

You’ll be part of a hands-on team that keeps the system functional, mobile, and mission-ready across diverse and dynamic conditions.
 
What You'll Do
 
  • Deploy xCell systems domestically and internationally, including setup, breakdown, and preparation for shipment or field operations.
  • Assist with the manufacturing, installation, and commissioning of equipment in new xCell builds and deployments.
  • Operate, maintain, and calibrate industrial additive manufacturing (AM) systems such as FDM, SLS, and MJF to produce high-quality, production-class precision parts.
  • Perform routine and corrective maintenance on xCell systems and related equipment, including compressors, HVAC, generators, electronics, and robotic manufacturing tools.
  • Inspect parts during and after production to ensure compliance with dimensional, functional, and quality standards.
  • Utilize post-processing tools such as media blasters, drill presses, and hand tools to prepare parts for mission-critical use.
  • Operate robotic manufacturing arms and assist with automated assembly and production processes.
  • Maintain accurate and detailed digital logs, including maintenance records, system performance data, spreadsheets, and technical drawings.
  • Identify and communicate issues that impact production schedules or system performance to leadership promptly.
  • Participate in operational equipment training and adhere to all safety and environmental compliance protocols.
  • Travel domestically and internationally as needed to support deployments, field operations, and equipment installations.
  • Follow all safety and environmental compliance protocols
 
Minimum Qualifications
 
  • Minimum 2 years of hands-on experience in additive manufacturing, equipment maintenance, or job shop environments.
  • Proven experience maintaining industrial-grade AM hardware and production tools.
  • Proficiency with hand tools, mechanical systems, and basic diagnostics.
  • Ability to interpret and manage digital files, technical drawings, spreadsheets, and maintenance records.
  • Strong communication and problem-solving skills.
  • Ability to work both independently and as part of a collaborative team, with a team-oriented mindset, and the ability to support and mentor peers.
  • Strong mechanical aptitude and problem-solving skills.

  • Clear communication skills, both written and verbal.

  • Attention to detail, safety-conscious, and dependable.
  • Willingness and ability to travel deploy to remote locations.
  • Ability to obtain or maintain a security clearance.
  • Must be a U.S. Citizen
 
Preferred Qualifications
 
  • Associate’s or Bachelor’s degree in a related technical field.
  • Experience in high-tech, aerospace, or DoD-related manufacturing environments, including prior work in the military or with spacecraft, aircraft, or related systems.
  • Familiarity with nylon-based powder AM technologies (e.g., SLS, MJF).
  • Experience with expeditionary manufacturing systems or containerized mobile platforms.
  • Prior hands-on experience with kit, model, or experimental aircraft builds or familiarity with aircraft component assemblies.
  • Forklift operation experience or certification.

Additional Requirements

  • Valid driver’s license with a clean driving record to support offsite deployments.
  • Must be able to lift up to 30 lbs.

    and work in austere conditions.
  • Frequent travel may be required, including international, up to 15% within a calendar year in support of field operations, integration events, customer support and testing.
  • Willingness to work overtime and occasional weekend work, to meet production or deployment timelines.
  • Work may include exposure to dust, heat, vibration, or loud noise, and will require the use of PPE.
 
Work Environment
This is an on-site role based in Rome, NY.

This position typically operates in a standard office setting and manufacturing environment.

This role requires use of standard office equipment and may involve exposure to loud noise, heat, cold, dust, or chemicals (with PPE).

This position may have exposure to outdoor weather conditions, noise, and non-climate-controlled environments.

May require the use of personal protective equipment (PPE) depending on the environment.

This is a fast-paced work environment and requires cross departmental collaboration with independent and team-based responsibilities.


The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job.

Ability to sit, stand, bend, reach, climb, and move about regularly throughout the day.

Must have manual dexterity to operate standard machine equipment as well as standard office equipment.

Must be physically capable of tolerating loud noise, heat, cold, dust, or chemicals (with PPE).


Compensation
 
U.S. Range: $22 - $40 per hour
The posted salary range reflects an estimate based on a variety of compensation factors, including but not limited to relevant experience, education, certifications, specialized skills, geographic location, and business needs.

Actual compensation may vary, and this range is subject to change as our compensation structure or market conditions evolve.
 
Benefits & Perks
 
Our culture fosters collaboration, respect, and trust, empowering passionate people to do their best work.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth.

In addition to an opportunity to take part in an innovative, collaborative and fast-growing business with a highly motivated and skilled team, we also take pride in taking care of our employees.

Here are just a few ways that we show our appreciation:

  • We offer comprehensive medical, dental, and visions plans
  • 401(k) Retirement Savings Plan to invest in your long-term retirement goals
  • Equity grants for new hires
  • Unlimited PTO
  • Extremely generous company holiday calendar, including a holiday hiatus in November, & December.
  • Generous Parental Leave 
  • Lifestyle Spending Account
  • FSA 
  • DCFSA
  • HSA
  • Hospital Indemnity insurance 
  • Critical Illness insurance 
  • Accident insurance 
  • Basic Life/AD&D, short-term and long-term disability insurance, 100% covered by Firestorm.

    Plus, the option to purchase additional life insurance for you and your family.
  • Mental Health Resources: We provide free mental health resources 24/7 including therapy and more.

    Additional work-life services, such as free legal and financial support, are available to you as well.


Export Control Compliance

 
To conform to U.S. government export control regulations, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or otherwise eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.
 

Equal Opportunity Statement

 
Firestorm is an equal opportunity employer, committed to creating a diverse and inclusive workplace, and upholding equitable hiring practices.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance.

We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process.

 
Firestorm is committed to fostering an inclusive and accessible work environment.

If you require accommodations or assistance during the application process, please don’t hesitate to reach out to us at careers@launchfirestorm.com so we can provide the support you need.





PI278276159


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