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Operations Voice Manager Job Opening In Arlington – Now Hiring Competitive Range Solutions, LLC


Job description

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities.

Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment.



Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program's executive support group.

The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team.



Roles and Responsibilities:



+ Operate and maintain government-furnished voice communication systems, including VoIP, VoSIP, ACD, and TDM technologies.

This includes all related equipment and systems management 24x7x365.



+ Develop and execute a formal preventive maintenance program.

Ensure all voice infrastructure is up to date with patches and vendor upgrades and meets security/compliance requirements.



+ Continuously monitor voice system performance, report on metrics, and take corrective actions to maintain optimal service levels.



+ Manage customer incident tickets, troubleshoot, and resolve issues to restore full operational capabilities swiftly.



+ Maintain and update all documentation related to the operation and maintenance of voice services and equipment.

Ensure compatibility with long-distance and local exchange networks.



+ Operate and maintain VoIP, VoSIP, and TDM systems, ensuring compliance and efficient operation across various locations.



+ Conduct preventative maintenance, spare parts management, and fault detection for telecommunications systems.



+ Support telecommunication system configuration management, provide call detail reporting and generate standard and custom reports as required.



+ Maintain and operate the ACDS, ensuring system efficiency, compliance, and optimal performance.



+ Administer and maintain voice mail systems, ensuring software updates and program fixes are routinely applied.



+ Operate and maintain an E911 database, perform periodic testing, and troubleshoot resolution.



+ Provide technical and project management support for voice projects, including coordination, requirement analysis, and solution development.





Qualifications/Experience:



+ Active TS/SCI Clearance

+ 10+ years of relevant experience

+ Experience in voice communications technology, including VoIP, VoSIP, and TDM systems.



+ Strong technical knowledge of telecommunications equipment and systems management.



+ Exceptional communication and interpersonal skills for interacting with team members, stakeholders, and customers.





Education/Certifications:



+ Bachelor's Degree in a related field (required)

+ Security Plus Certification (required)



Required Skill Profession

Other General


  • Job Details

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Unlock Your Operations Voice Potential: Insight & Career Growth Guide


Real-time Operations Voice Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Voice in Arlington, United States, highlighting market share and opportunities for professionals in Operations Voice roles.

43508 Jobs in United States
43508
204 Jobs in Arlington
204
Download Operations Voice Jobs Trends in Arlington and United States

Are You Looking for Operations Voice Manager Job?

Great news! is currently hiring and seeking a Operations Voice Manager to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Competitive Range Solutions, LLC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Operations Voice Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Arlington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Operations Voice Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Operations Voice Manager Job Success

Competitive Range Solutions, LLC interview tips for Operations Voice Manager

Here are some tips to help you prepare for and ace your Operations Voice Manager job interview:

Before the Interview:

Research: Learn about the Competitive Range Solutions, LLC's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Final Thought:

To prepare for your Operations Voice Manager interview at Competitive Range Solutions, LLC, research the company, understand the job requirements, and practice common interview questions.

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