Oracle EBS Operations Lead Consultant

Job description Infosys is seeking a profile with expertise in Oracle eBusiness Suite (EBS)Operations.

The selected candidate will be responsible for addressing user issues, resolving technical problems, managing tickets and service requests, and performing necessary configuration updates.

The role also involves interacting with customer process consultants and SMEs, conducting root cause analysis, and driving process improvements.

Required Qualifications: Minimum of 7+ years of relevant Information Technology experience Bachelor’s degree or foreign equivalent from an accredited institution (alternatively, three years of progressive experience in the specialty may be considered in lieu of each year of education) Candidate may be located Rochester, NY or willing to relocate and must be willing to travel for major milestones to client locations.

In order to comply with legal requirements, this role is limited to “U.S. persons” as defined by 22 C.F.R. §.15.

U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.

At least 7 years of experience in Oracle eBusiness Suite (EBS) Operations.

Proven experience in issue resolution, root cause analysis, and recommending solutions to complex problems Strong understanding of software engineering practices and various business processes Preferred Qualifications: Experience with Oracle eBusiness Suite (EBS) Operations, tactical Communications and support Familiarity with various business processes Excellent verbal and written communication skills Demonstrated ability and desire to work closely with customers Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness, Hospital Indemnity, Legal)(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time Off The job entails sitting as well as working at a computer for extended periods of time.

Should be able to communicate by telephone, email or face to face.

Travel may be required as per the job requirements.EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.