Location:
- Lenexa, KS (On-site) About the Role NovaTech Automation is seeking a detail-oriented, customer-focused Sales Support Administrator to join our team.
- In this role, you’ll serve as the vital link between our customers and our internal operations.
- From processing orders to coordinating with production and shipping, your accuracy and commitment to service will ensure we deliver excellence every time.
- This is an opportunity for someone who enjoys problem-solving, thrives on organization, and takes pride in creating a smooth experience for both customers and colleagues.
- What You’ll Do Accurately process customer orders into our ERP system (Microsoft Dynamics GP).
- Troubleshoot and resolve any order discrepancies with a solutions-focused approach.
- Provide timely and accurate order acknowledgments, ensuring correct pricing and shipment dates.
- Generate Bills of Materials and pick lists for the production team.
- Serve as a liaison between customers and internal teams (production, sales, and shipping) to monitor or expedite orders.
Represent NovaTech Automation’s core values:
- Service, Integrity, Innovation, and Teamwork.
- Take on additional responsibilities as needed in support of the team.
- What We’re Looking For High school diploma or GED with 2–4 years of related experience; bachelor’s degree preferred.
- Proficiency with Microsoft Outlook, Word, and Excel; ERP experience (Microsoft Dynamics GP) a plus.
- Strong verbal, written, and interpersonal communication skills.
- Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
- Exceptional attention to detail, organizational skills, and a customer-first mindset.
- Familiarity with technical products is a bonus.
- Why Join Us?
- At NovaTech Automation, we create technology that powers critical infrastructure worldwide.
- Our employees are passionate about making the world’s power grids more reliable, efficient, sustainable, and secure.
- When you join our team, you’ll work with dedicated professionals in a culture built on collaboration, growth, and innovation.
- If you’re ready to make an impact while growing your career, we’d love to hear from you.
Apply today and become part of a company where your accuracy, service, and teamwork truly matter.
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