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OSS - On-Site Services Engineer Job Opening In Alamo – Now Hiring Hitachi Rail


Job description

Description

:

Are you passionate about technology and ready to be the go-to expert for IT support?

AtHitachi Energy, we’re looking for anOSS Onsite Services Engineer to join our team and play a key role in delivering seamless IT experiences.

In this hands-on role, you’ll be the face of IT—resolving issues, delivering ready-to-use devices, and empowering users with the tools and knowledge they need to thrive.

You’ll work in a fast-paced, collaborative environment where innovation is encouraged, and your contributions truly matter.

From managing hardware logistics to supporting users in meeting rooms, every day brings new challenges and opportunities to grow.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

If you're proactive, tech-savvy, and love helping people, this is your chance to make a real impact—while building a career with purpose.

How You’ll Make an Impact

  • Troubleshoot IT issues that require on-site support

  • Deliver fully configured, ready-to-use computers to users

  • Provide ad-hoc training on common IT tools and practices

  • Manage physical stock of devices and accessories

  • Perform regular inventory checks and audits

  • Coordinate logistics for device shipments and relocations

  • Handle warranty cases with OEM vendors

  • Support users in meeting rooms and collaboration spaces

  • Your Background

  • Formal IT qualification or completed IT apprenticeship

  • Minimum 2 years of professional IT support experience

  • Fluent in English and local language, with strong communication skills

  • Proactive and solution-oriented, able to work independently

  • Legally authorized to work in the location of application

  • Familiar with ServiceNow, MS Office 365, Windows, iOS, and asset management tools

  • More About Us

  • At Hitachi Energy, you’ll join a team that values innovation, collaboration, and continuous improvement

  • We offer abundant opportunities for professional development and career growth

  • Be part of a global mission to power a sustainable energy future

  • Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability.

    You may request reasonable accommodations by completing a on our website.

    Please include your contact information and specific details about your required accommodation to support you during the job application process.

    This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.

    Messages left for other purposes will not receive a response.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your OSS On Potential: Insight & Career Growth Guide


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    Are You Looking for OSS On Site Services Engineer Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hitachi Rail adheres to the cultural norms as outlined by Expertini.

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    2. Loyalty

    3. Impartiapty

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    6. Respect for human rights

    7. Obeying United States laws and regulations

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    Hitachi Rail interview tips for OSS   On Site Services Engineer

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