Part time Customer Service Representative

Job description

**Overview**

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition.

As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

**Responsibilities**

+ Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
+ Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
+ Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
+ Provide high levels of customer account management by properly setting up and maintaining account information and data
+ Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
+ Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
+ Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
+ May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs

*****This is a part-time position offering approximately 29 hours per week.*****

**Why Suburban Propane?** Suburban Propane takes pride in serving our part-time employees and does so by offering competitive pay with incentive potential, paid vacation, personal and sick pay, online learning opportunities and training, and a 401(k) with company match and immediate vesting based on eligibility requirements.

For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ .

$16.50 - $20.71 an hour (dependant on experience)

This position may be eligible for overtime pay based on business needs.

**Qualifications**

+ Minimum of 3 years of experience in a customer service role
+ Minimum of a High School diploma or GED preferred
+ Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
+ Ability to multi-task and prioritize assignments in a team environment

Suburban Propane Partners, L.P. (Suburban Propane) is a publicly traded master limited partnership listed on the New York Stock Exchange.

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas (RNG), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.

Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives.

For additional information on Suburban Propane, please visit www.suburbanpropane.com .

_It’s an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_

**Applications will be accepted until the position is filled.**

**As part of our pre-employment hiring process, background checks and drug screens are performed.**

**For more information about our hiring process, please visit:** **https://jobs.suburbanpropane.com/our-hiring-process/**

_At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day.

As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance._

_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws.

To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.

Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here:_ https://www.phila.gov/documents/fair-chance-hiring-law-poster (https://www.phila.gov/documents/fair-chance-hiring-law-poster )

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**Job Location** _US-CA-Red Bluff_
**Posted Date** _3 days ago_ _(10/20/2025 9:19 AM)_

**_Job ID_** _2025-16525_

**_Category_** _Customer Service_

**_Position Type_** _Part-time Regular_

Required Skill Profession

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