Job Description
A day in the store looks like this:
As part of our retail team, you get to be the heartbeat of the company and provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you to showcase your people skills and develop operational expertise.
Providing great customer service isn’t just a goal—it’s the essence of who we are.
Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.
Qualifications
Got the skills and experience?
Here’s what we’re looking for:
Previous retail experience a plusAbility to work part-time, flexible schedule, including nights and weekendsKnowledge of cash register/POS systems a plusCustomer Engagement
Greet and assist customers promptly and courteouslyMaintain product knowledge to assist customers effectively Resolve customer issues or escalate as neededPreferred experience with customer outreach and driving customer loyalty through brand awareness initiativesBuilding Service Standards (Sales and Merchandising)
Maintain overall store cleanliness, ensuring all areas, including the salesfloor, stockroom and common areas are tidy and presentableReplenish stock and manage inventory on the sales floor Support the meeting of store and team sales targets while also increasing customer loyalty Assist with merchandising and store displays Process transactions accurately and efficiently Operational Excellence and Team Support
Participate in training programs and staff meetings Assist in providing peer training and support to new team members Seek feedback and actively engage in personal developmentPhysical Requirements
Ability to climb a ladderLift and/or move up to approximately 50 pounds frequentlyBending/stooping/kneeling required – frequentlyClimbing ladders – occasionallyRoutine standing for duration of shift (up to 8 hours)Ability to work varied hours and days including nights, weekends and holidays as neededAdditional Information
Benefits Package – and here’s our end of the bargain!
$17/hr starting base payGenerous employee discount on products that make you smarter