Patient Access Associate

Job description

Patient Access Associate

**UnityPoint Health Finley Hospital**

1 Positions

ID: 45508065

Posted On 10/07/2025

**Job Overview**

+ **Area of Interest:** Patient Services
+ **Sign On Bonus:** $1,500
+ **FTE/Hours per pay period:** 1.0
+ **Department:** Patient Access
+ **Shift:** Monday - Thursday, 12:00 pm - 8:30 pm and Fridays, 7:00 am - 3:30 pm, for 80 hours per pay period.
+ **Job ID:** 172461

**Overview**

**Sign-On Bonus:** $1,500

**Shift:** Monday - Thursday, 12:00 pm - 8:30 pm and Fridays, 7:00 am - 3:30 pm, for 80 hours per pay period

**Patient Access Associate – Be the First Smile They See!**

Are you passionate about helping others and creating a welcoming first impression?

As a **Patient Access Associate** , you’ll be the friendly face and reassuring voice that sets the tone for every patient’s visit.

You’ll guide patients through registration, scheduling, and insurance verification with empathy and efficiency—making sure they feel cared for before they even see a provider.

**Seize this opportunity** to be part of a team that makes a real difference in patients’ lives!

**Why UnityPoint Health?**

At UnityPoint Health, you matter.

We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

Here are just a few:    

+ Expect paid time off, parental leave, 401K matching and an employee recognition program.

+ Dental and health insurance, paid holidays, short and long-term disability and more.

We even offer pet insurance for your four-legged family members.

+ Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

 

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

**Responsibilities**

+ Greet and assist patients with warmth and professionalism
+ Verify insurance and ensure accurate patient records
+ Support scheduling and appointment coordination
+ Partner with clinical teams to keep the patient experience seamless

**Qualifications**

**Education:**

+ High School diploma/GED required.

**Other:**

+ Must have excellent customer service skills.

Must be able to read, write and speak fluent English and communicate in a professional, friendly, and helpful manner.

**Ready to make a difference?** Apply now and be part of a team with FOCUS VALUES that Foster Unity, Champion Excellence, Seize Opportunities, and Owns the Moment with our team members and our patients in every interaction.

Primary Contact

13511

Michelle Pickel

HR Recruiter, HR

563-589-2608

Phone

Phone

Phone

Fax

michelle.pickel@unitypoint.org

Email

True

False

False

**Job Details**

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

168

Job REQ #

45508065

# Positions

1

Start Date

20251007

End Date

20251121

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UnityPoint Health Finley Hospital

**About the Company**

**A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL**

UnityPoint Health team members come for a job, but stay for a career.

As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time.

That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.

At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create.

Our team members strive to work as one through four key values:

* Foster Unity
* Own the Moment
* Champion Excellence
* Seize Opportunity

If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.

**ABOUT OUR HOSPITAL**

UnityPoint Health Finley Hospital is a 126-bed community hospital.

We employ more than 800 full-and-part-time employees.

Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system.

Finley Hospital is committed to bringing the best medical care to the tri-state area.

We offer comprehensive, full service health care that is coordinated around our patients.

We have consistently been recognized as a leader in health care.

Required Skill Profession

Other General