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Urgent! Patient Access Coordinator Job Opening In Newark – Now Hiring CCRM Fertility

Patient Access Coordinator



Job description

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation.

As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives.

We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment.

For more information, visit

Location Address: 

Department: 

Work Schedule: Weekday – Weekday (H:MMam – H:MMpm)

What We Offer Our Team Members:

Generous Paid time-off (PTO) and paid holidays

  • Medical, Dental, and Vision Insurance
  • Health benefits eligible the first day of the month following your start date.
  • 401(k) Plan with Company Match (first of the month following 2 months of service)
  • Basic & Supplement Life Insurance
  • Employee Assistance Program (EAP)
  • Short-Term Disability
  • Flexible spending including Dependent Care and Commuter benefits.
  • Health Savings Account
  • CCRM Paid Family Medical Leave (eligible after 1 year)
  • Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
  • Professional Development, Job Training, and Cross Training Opportunities 
  • Bonus Potential
  • Potential for Over-time Pay (Time and a half)
  • Holiday Differential Pay (Time and a half)
  • Weekend Shift Differential Pay ($4.00 per hour)
  • How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience.

    This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.

    What You Will Do:The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office.

    The Patient Access Representative is the first person to greet patients and will answer questions or provide general information.

    This position reports to the Practice Administrator.

  • Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
  • Scan insurance cards, picture identification, and prior medical records.
  • Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
  • Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.
  • Monitor the correspondence dashboard in Athena (Return mail).
  • Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
  • Protect confidential information and patient medical records.
  • Answer phone calls, take messages, and forward based on urgency.
  • Contact patients missing “New Patient” paperwork, two days prior to their appointment.

  • Mail patient information and education materials.
  • Monitor faxes and distribute to appropriate staff/departments.

  • Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
  • Ensure the building is locked and secured at close of business.
  • Other duties as assigned.
  • What You Bring: 

  • High School Diploma or GED required.

  • 1+ year administrative experience required.
  • Previous experience in reproductive medicine or Women’s health is preferred.
  • Prior experience with Athena preferred.
  • Ability to work weekends, evenings, and holidays, on a rotating basis.
  • Working Conditions:The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures.

    Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms.

    Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).

    CCRM’s Compensation: The salary range represents the national average compensation for this position.

    The base salary offered will vary based on location, experience, skills, and knowledge.

    The pay range does not reflect the total compensation package.

    Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.

    Pre-Employment Requirements:All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States.

    This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

    Equal Employment/Anti-DiscriminationWe are an equal-opportunity employer.

    In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs.

    We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.


    Required Skill Profession

    Information And Record Clerks



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      Unlock Your Patient Access Potential: Insight & Career Growth Guide


    • Real-time Patient Access Jobs Trends in Newark, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Patient Access in Newark, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24452 jobs in United States and 37 jobs in Newark. This comprehensive analysis highlights market share and opportunities for professionals in Patient Access roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CCRM Fertility adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Patient Access Coordinator Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Newark. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    • Interview Tips for Patient Access Coordinator Job Success
      CCRM Fertility interview tips for Patient Access Coordinator

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the CCRM Fertility's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Patient Access Coordinator interview at CCRM Fertility, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CCRM Fertility's products or services and be prepared to discuss how you can contribute to their success.

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