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Urgent! Patient Access Representative Job Opening In Duluth – Now Hiring Essentia Health

Patient Access Representative



Job description

Description

:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner.

Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing.



This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers.

They must be able to complete patient checkout, schedule follow-up appointments per the physician’s order, and provide patients with cost estimates and itineraries for their upcoming appointments.

Education Qualifications:

Key Responsibilities:
  • Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision 
  • Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
  • Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
  • Maintains all assigned work queues according to supervisor’s instructions and guidance
  • Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
  • Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
  • Sanitizes registration equipment between each use and restocks basic supplies
  • Other clerical duties as assigned
  • Preferred Qualifications:

  • Previous Patient Access Representative or Patient Scheduler experience
  • Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date
  • Licensure/Certification Qualifications:

    FTE:

    1

    Possible Remote/Hybrid Option:

    Shift Rotation:

    Day/Eve Rotation (United States of America)

    Shift Start Time:

    8:00

    Shift End Time:

    4:30

    Weekends:

    NO

    Holidays:

    No

    Call Obligation:

    No

    Union:

    DC USWA Main & Neighborhoods (DCUMN)

    Union Posting Deadline:

    05/26/2025

    Compensation Range:

    $ - $

    Employee Benefits at Essentia Health:


    Required Skill Profession

    Information And Record Clerks



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      Unlock Your Patient Access Potential: Insight & Career Growth Guide


    • Real-time Patient Access Jobs Trends in Duluth, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Patient Access in Duluth, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24178 jobs in United States and 18 jobs in Duluth. This comprehensive analysis highlights market share and opportunities for professionals in Patient Access roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Patient Access Representative Job?

      Great news! is currently hiring and seeking a Patient Access Representative to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Essentia Health adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Patient Access Representative Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Duluth. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Patient Access Representative?

      Key qualifications for Patient Access Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for Patient Access Representative Job Success
      Essentia Health interview tips for Patient Access Representative

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Essentia Health's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Patient Access Representative interview at Essentia Health, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Essentia Health's products or services and be prepared to discuss how you can contribute to their success.

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