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Urgent! Patient Account Representative - QHS Payment Follow up_QHS (Full-Time, 40 Hours, Day Shift) Job Opening In Honolulu – Now Hiring Queen's Health System

Patient Account Representative QHS Payment Follow up_QHS (Full Time, 40 Hours, Day Shift)



Job description

RESPONSIBILITIES

I.

JOB SUMMARY/RESPONSIBILITIES:
• Follows-up on payment with insurance payers and patients on outstanding accounts.
• Expedites larger dollar accounts to ensure prompt payment.

Monitors to ensure all insurance are billed in a timely manner.
• Identifies, posts and/or audits payments to ensure QMC has received correct/expected payment from payers in accordance with contract terms.

Processes correspondence received from payers and patients.
• Responds to patient and insurance inquiries promptly and courteously.

II.

TYPICAL PHYSICAL DEMANDS:
• Standing, sitting, walking, seeing, hearing, speaking, finger dexterity, repetitive arm/hand motions and gripping of an object.

III.

TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.

IV.

MINIMUM QUALIFICATIONS:
A.

EDUCATION/CERTIFICATION AND LICENSURE:
• High School diploma or equivalent.

B.

EXPERIENCE:
• One (1) year recent experience as Patient Accounts Representative, preferably in an acute care facility, demonstrating knowledge of Medicaid, Medicare, Third Party payer requirements, SNF/ICF, ICD-9 and DRG’s.

An associate’s or bachelor’s degree in business administration, finance, accounting or healthcare related field and/or completion of a healthcare administration billing and coding program may be substituted for one (1) year experience as a patient accounts representative.
• Experience and/or background to demonstrate effective written and verbal communication skills in English.
• Experience with Windows applications, such as Word, Excel, etc., with demonstrated proficiency in using a mouse and keyboard.
• Experience to demonstrate knowledge of medical terminology.
• Experience with computer based applications, SMS and/or EPIC systems preferred.


Equal Opportunity Employer/Disability/Vet


Required Skill Profession

Other General



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