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Urgent! Patient Concierge, Practice Operations - Neurology Job Opening In Phillipsburg – Now Hiring ST. LUKE'S UNIVERSITY HEALTH NETWORK
St. Luke's is proud of the skills, experience and compassion of its employees.
The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
JOB DUTIES AND RESPONSIBILITIES:
Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions
Performs clerical service delivery functions with patients, including check-in, patient consent, check-out, pre-registration and real-time eligibility verification, registration, MyChart education, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (, form and medical record requests)
Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process
Facilitates practice opening and closing procedures, maintenance of practice cleanliness, processing of incoming mail and deliveries, cash management and reconciliation, and prompt scanning and indexing incoming faxes
Supports other practice-based team members by promptly addressing in-basket clerical pool messages
Partners with Access Center Patient Engagement Partners to address time-sensitive scheduling requests
Promptly facilitates connection from Access Center Clinical Triage Specialists to practice-based care team members for time sensitive clinical inquiries
Maintains solution-oriented/creative mindset to effectively anticipate and tend to patient needs by partnering with other organizational team members/departments
PHYSICAL AND SENSORY REQUIREMENTS:
Requires sitting, standing and walking for extended periods of time (up to 8 hours at time).
Requires continual use of fingers for patient care, writing and computer entry.
Routinely uses upper extremities; occasional requirement to lift up to 25 pounds.
Occasionally push carts with supplies up to 30 pounds.
Occasionally push wheelchairs with patients weighing up to 325 pounds.
Regularly requires ability to stoop, bend and reach above shoulder level.
Requires ability to hear normal conversation and good general, near and peripheral vision.
EDUCATION:
High School graduate or equivalent required.
Preference given to graduates of administrative training programs.
TRAINING AND EXPERIENCE:
Minimum one year practice-based experience or in a similar healthcare setting preferred.
Customer Service experience preferred.
Competencies required:
Excellent communication, facilitation, and presentation skills
Focused on compliance
Demonstrates continuous growth
Quality-driven
Service-oriented
Excels at time management
Ability to communicate to patients concisely and clearly
Ability to listen, express compassion and empathy, and communicate with a patient centric mindset
MINIMUM - MAXIMUM COMPENSATION PAY RANGE:
$ - $St Luke’s University Health Network is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States.
Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.
We will meet minimum wage or minimum of the pay range (whichever is higher) based on state requirements.
BENEFIT OFFERINGS:
St. Lukes offers comprehensive health, dental, vision, short term and long term disability, life insurance, generous PTO, sick leave and professional development opportunities.
Join us to experience a supportive workplace with a focus on your growth and well-being.
Please complete your application using your full legal name and current home address.
Be sure to include employment history for the past seven (7) years, including your present employer.
Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.
It is highly recommended that you create a profile at the conclusion of submitting your first application.
Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
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Unlock Your Patient Concierge Potential: Insight & Career Growth Guide
Real-time Patient Concierge Jobs Trends in Phillipsburg, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Patient Concierge in Phillipsburg, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 22248 jobs in United States and 7 jobs in Phillipsburg. This comprehensive analysis highlights market share and opportunities for professionals in Patient Concierge roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ST. LUKE'S UNIVERSITY HEALTH NETWORK is currently hiring and seeking a Patient Concierge, Practice Operations Neurology to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Patient Concierge, Practice Operations Neurology Jobs Phillipsburg.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ST. LUKE'S UNIVERSITY HEALTH NETWORK adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Patient Concierge, Practice Operations Neurology Jobs United States varies, but the pay scale is rated "Standard" in Phillipsburg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Patient Concierge, Practice Operations Neurology typically include Healthcare Diagnosing Or Treating Practitioners and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Patient Concierge, Practice Operations Neurology interview at ST. LUKE'S UNIVERSITY HEALTH NETWORK, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ST. LUKE'S UNIVERSITY HEALTH NETWORK's products or services and be prepared to discuss how you can contribute to their success.
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