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Urgent! Patient Services Representative - Mars Job Opening In Mars – Now Hiring UPMC
Tri-Rivers Musculoskeletal Centers is seeking a full-time Patient Services Representative to join our team.
This role involves floating between our Cranberry, North Hills Passavant, Butler Crossroad, Butler Clearview, and possibly Slippery Rock, with the home base located at our Mars office (Free parking).
Enjoy a Monday-Friday daylight hours schedule with no weekends or major holidays required!
Purpose: The Patient Services Representative plays a vital role in delivering an exceptional experience for patients and their families across UPMC physician practices, hospitals, and outpatient surgery departments.
This position is responsible for greeting patients upon arrival, facilitating the use of consumer-friendly technologies, educating patients about financial responsibilities, collecting payments when applicable, scheduling follow-up appointments, and connecting patients with financial advocacy resources.
The representative also ensures accurate updates to patient demographics and insurance information while promoting a culture of service excellence.
Key Responsibilities:
+ Provide a welcoming and professional greeting to all patients upon arrival
+ Assist patients with self-arrival technology or complete check-in at the desk based on individual preference
+ Collect copayments and other applicable payments at the point of service
+ Confirm and update patient registration details during checkout
+ Schedule follow-up appointments within the practice and coordinate ancillary services as needed
+ Offer clear, understandable instructions to help patients navigate the healthcare system
+ Follow up on unresolved patient questions or concerns to ensure continuity of care
+ Apply principles of service recovery to address and resolve service issues effectively
+ Register patients in the biometric identification program and explain its benefits
+ Promote and assist with registration for the MyUPMC patient portal
+ Educate patients on financial responsibilities and connect them with advocacy resources when appropriate
+ Verify insurance benefits through online systems or direct communication with carriers
+ Obtain necessary signatures for consent to treatment and financial responsibility in compliance with HIPAA regulations
+ Appropriately direct incoming phone calls to relevant departments or clinical providers
+ Support administrative tasks such as scanning medical records and faxing documents
+ Demonstrate system-wide competencies and behaviors in daily performance
+ Perform additional duties as assigned
+ Completion of high school graduate or equivalent is required.
+ Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred.
+ Two years of experience in a medical / billing / fiscal or customer service function is preferred.
+ Knowledge of medical terminology is preferred.
+ Prior experience with Medipac, Epic, or other health records systems is preferred.
**Licensure, Certifications, and Clearances:**
+ Act 34
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
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Unlock Your Patient Services Potential: Insight & Career Growth Guide
Real-time Patient Services Jobs Trends in Mars, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Patient Services in Mars, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 73713 jobs in United States and 6 jobs in Mars. This comprehensive analysis highlights market share and opportunities for professionals in Patient Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! UPMC is currently hiring and seeking a Patient Services Representative Mars to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Patient Services Representative Mars Jobs Mars.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UPMC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Patient Services Representative Mars Jobs United States varies, but the pay scale is rated "Standard" in Mars. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Patient Services Representative Mars typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Patient Services Representative Mars, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Patient Services Representative Mars interview at UPMC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UPMC's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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