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Urgent! Personal Lines CSR Job Opening In Girard – Now Hiring The Jonus Group



Job description

Job Description

Job Summary: The Personal Lines Customer Service Representative performs the essential functions of the position, which include aiding clients with service needs and making changes to existing accounts.

Specific service and marketing responsibilities are required in this position.

Meets service and sales delivery standards and performs essential functions to the quality and service standards developed by the agency.


PRIMARY RESPONSIBILITIES AND DUTIES


NEW BUSINESS:


  • Pre-qualifies own new business according to agency standards, as well as, educates clients about policy coverage, changes, exclusion and insurance coverage needs.

  • Assists clients with making coverage changes in an automated environment supported by transactional filing; determines if delayed or advanced billing is appropriate and invoices accordingly; uses each contact with the client as an opportunity to review the whole account, round it and market.


  • Prepares proposals and completes application in coordination with producers; submits applications to eligible and appropriate carriers; obtains client signatures on all applications; follows up to ensure timely receipt of quotations and policies.


  • Actively seeks referrals from client base; follows up to generate new business by using prospect data base and automated marketing tools.
  • RETENTION:


  • Develop and maintain profitable relationships with potential and existing clients

  • Prepares summaries of insurance, schedules, and proposals as needed for account review while maintaining and updating electronic files

  • Remarkets renewals, contacts clients, creates renewal proposals, verify renewal’s accuracy, and handles other renewal activities in coordination with the producer(s).

  • Processes incoming mail requests, responding promptly and appropriately.

  • Assists clients in submitting first reports of claims, obtaining adjustors contact information; facilitates prompt response from carrier staff and follows up on claims status to keep insureds informed and to work towards settlement of claims; uses each claim contact as an occasion to review coverages and market as needed.

  • QUALITFICATIONS:


  • Associates degree, Bachelor’s degree or licensed insurance agent preferred but not required

  • Customer service experience preferred

  • Ability to communicate orally and in writing with others to explain complex issues, receive and interpret complex information, and respond appropriately.


  • Requires time management skills and organizational skills

  • Ability to utilize computer programs and understand functionality.

  • Requires strong written, verbal and interpersonal skills

  • Consistently shows up to work on time and exceeds expectations in everyday tasks

  • Required Skill Profession

    Information And Record Clerks



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      Unlock Your Personal Lines Potential: Insight & Career Growth Guide


    • Real-time Personal Lines Jobs Trends in Girard, United States (Graphical Representation)

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    • Are You Looking for Personal Lines CSR Job?

      Great news! is currently hiring and seeking a Personal Lines CSR to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at The Jonus Group adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Personal Lines CSR Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Girard. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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      Key qualifications for Personal Lines CSR typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for Personal Lines CSR Job Success
      The Jonus Group interview tips for Personal Lines CSR

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the The Jonus Group's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
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      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
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      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Personal Lines CSR interview at The Jonus Group, research the company, understand the job requirements, and practice common interview questions.

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