Pharmacy Operations Analytics Manager

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

**Position Summary**

As a member of the Network Operations Analytics team you will be responsible for the design, development and delivery of analytic solutions.

You will be responsible for evolving our current analytical competencies which monitor our claims production environment.

By enabling data-driven strategic decision-making, you will identify opportunities for improving existing products and developing new ones.

Your experience will include translating business needs into analytic questions, using SQL to access data and develop robust & insightful data visualizations with tools such as; Power BI, Tableau and similar platforms.

**Essential Job Functions:**

+ Design and implement robust analytic and reporting solutions to support the identified needs
+ Query data, design summary data layers, construct, and manipulate large datasets to support analysis using SQL, Python, and other tools
+ Access existing available data, identify data gaps, and collaborate with data strategy and business partners to develop approaches to closing the data gaps
+ Build dynamic dashboards using Power BI and/or Tableau
+ Collaborate with key internal and external stakeholders to gather and analyze needs and requirements
+ Conduct analyses of the data, ranging from descriptive reports to statistical analyses to predictive modeling
+ Communicate complex technical subjects to technical and non-technical audiences, such as but not limited to training analytic and business users how to use data layers and reporting tools, including development of documentation and training materials
+ Tailor analytic solution to the specific client needs and constraints of delivery timelines
+ Apply creativity in developing analytic solutions based on available data sources, and in representing analytic findings in reports, tools, and other media to support most effective translation
+ Communicate analytic findings in a variety of formats (reports, powerpoint), including visualization of data and findings, formulate recommendations, and effectively present the results to non-analytic audiences

**Required Qualifications**

+ 3+ years of experience in data analysis constructing analytical solutions to business problems (experience with administrative claims data such as pharmacy or medical claims a plus).
+ 2+ years of experience developing analytic and reporting methodology.
+ 2+ years of experience using SQL or similar methods to access, extract, manipulate and summarize data.
+ 1+ years of experience building Power BI or Tableau dashboards to reflect business analytic needs.
+ 1+ year of experience working directly with business partners to understand the business needs and translating those needs into analytic solutions.
+ 2+ years of experience communicating complex technical subjects to non-technical audiences via both written and oral communication.

**Preferred Qualifications**

+ Independent, curious, eager to tackle a wide variety of problems, and able to quickly develop knowledge and understanding of new domains and underlying data sources.
+ Familiarity with pharmacy workflow and claims adjudication.
+ Experience as a project lead with cross-functional teams to develop innovative analytic approaches leveraging all available internal and external data sources.
+ Excellent written and oral communication skills.
+ Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse business needs.
+ Experience developing, implementing, testing, and maintaining methodologies for standardized and repeatable reporting for internal and external audiences.
+ Ability to interact with and influence decision-making by non-analytical business audiences.
+ Working knowledge of statistical methods and the ability to apply them in appropriate use cases (e.g. predictive analytics)
+ Ability to travel up to 5% of the time, as needed, per business needs.

**Education**

+ Bachelor's degree or equivalent relevant work experience is required.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$66,330.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future.

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.

In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer.

We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Required Skill Profession

Other General