Benefits:
- Employer Paid Basic Life Insurance 50K
- Employer Paid Accidental Death/Dismemberment
- Employer Paid Long-Term Disability
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
This full time, in office position is perfect for a highly organized, outgoing and detail-oriented individual.
If you have a knack for multitasking, excellent communication skills, and a strong work ethic, this could be the perfect opportunity for you.
Key Responsibilities:
- Handle a high volume of incoming and outgoing phone calls with professionalism and care
- Manage schedules for both customers and technicians to ensure timely service delivery
- Coordinate with governing authorities for permits and inspections
- Work with manufacturers for equipment registrations and warranty claims
- Assist with accounts receivable processes
- Manage and organize email communications efficiently
- Provide exceptional customer care and service support
- Maintain accuracy while juggling multiple priorities and shifting demands
Required Skills & Qualities:
- Excellent time management and organizational skills
- Strong written and verbal communication abilities
- Ability to work independently and collaboratively as a team player
- Comfortable working in a fast-paced environment
- Experience in customer service, dispatching, or coordination roles (plumbing or HVAC industry preferred)
- Proficiency in office software and scheduling system
We are a small company with a professional, supportive team that values integrity, efficiency and top-notch customer care.
You'll be part of a company that’s committed to excellence in service, teamwork and continuous growth.
We look forward to hearing from you!