Pos Analyst

Job description

Description
Standard Hours: Monday to Friday, 8 am–5 pm.
On-call Duty:
Rotated among department staff (primary and secondary contact, 1-week rotation).
Very low volume, typically emergent incidents (e.g., high-priority ‘P2’).
Not expected to be immediately available, but must be able to triage/assist as needed.
Experience Required:
Minimum 2 years’ IT/application support experience (preferably as Level 2 support); more is a plus.
Top 3 Must Haves:
Experience supporting multiple applications (ideally with exposure to relevant POS software).
Excellent communication skills (verbal and written) – candidate will interact with caregivers/front-line staff.
Demonstrated trainability and adherence to standardized procedures.
Relevant POS Systems:
CRX (Pharmacy/retail & POS functions)
Arba (Gift shop POS)
Gillesis/Infogenesis (Cafeteria POS)
Exposure to IVR systems and SFTP integrations is a plus.
Technical Skills:
Desired: understanding of networking basics, firewall rules, field support, troubleshooting (printers, credit card devices).
Any prior POS deployment/upgrade experience is a plus but not required; training will be provided as needed.
Understanding of SFTP/API integration is beneficial but not mandatory.
Work Focus: Core responsibility is ticketing/support (mostly technical, minimal user training; training department partners on that front).
The POS Applications Analyst is responsible for supporting application implementations, upgrades, and ongoing maintenance activities, and supports Technology Governance, the Project Management Lifecycle, Service Transition and Service Operations.
Responsibilities
The Applications Analyst responsibilities include, but are not limited to, the following:
* Conducts current state analysis of systems and procedures and recommends system design or modifications to achieve desired goals.
* Provides technical support in the evaluation of new financial, clinical, or enterprise systems software products including performance testing, reliability testing, deployment requirements, functional requirements, manpower requirements, and maintainability.
* Analyze specific hardware or software combinations under consideration for use and provide recommendations based on best practice.
* Determines best means to deploy and support products, on a project basis, as they move from the Service Transition to Service Operation.
* Works with design team to test in a structured manner and document results.
* Supports the creation and maintenance of the as-built architectures to support Service Transition and Service Operation.
* Plans, documents, and implements software patches and upgrades for assigned service line.
* Bachelors degree in related field with 2 years of relevant experience, or Associates degree in related field with 4 years of relevant experience, or 6 years of relevant experience.
* Previous experience with software used in a financial, clinical or enterprise systems setting.
* Previous experience with financial, clinical or web-based systems computing preferred.
* Expertise and certification in supported technologies as required by role.
* Previous experience using verbal and written communication to a variety of audiences through a range of modalities.
* ITIL certification within 6 months of hire.
* Must be able to communicate effectively in English (Verbal/Written).
In applicable departments:
* Licensed candidates must possess and maintain active licensure in accordance with Oklahoma State law
PREFERRED EXPERIENCE:
*CRX; Arba
* Experience with SFTP; API knowledge; Strong IT background
*ITIL
*Gillesis/Infogenesis
o Desired: understanding of networking basics, firewall rules, field support, troubleshooting (printers, credit card devices).
o Any prior POS deployment/upgrade experience is a plus but not required; training will be provided as needed.
ON Call:
Low volume of On Call.

Required for emergent incidents.
Additional Skills & Qualifications
MUST RESIDE IN THE BELOW STATES:
Remote Work Approved
Alabama (AL)
Arkansas (AR)
Florida (FL)
Georgia (GA)
Idaho (ID)
Indiana (IN)
Kansas (KS)
Mississippi (MS)
Missouri (MO)
Oklahoma (OK)
South Dakota (SD)
Texas (TX)
Utah (UT)
West Virginia (WV)
Pay and Benefits
The pay range for this position is $30.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
h4>About TEKsystems:
We're partners in transformation.

We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership.

TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services.

We accelerate business transformation for our customers.

Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.

We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.

TEKsystems and TEKsystems Global Services are Allegis Group companies.

Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Required Skill Profession

Other General