Sansar Tec is seeking a Systems Administrator to support and maintain Power Platform and SharePoint environments.
This role involves troubleshooting, performance monitoring, upgrades, and end-user support, with responsibilities spanning medium to high complexity projects.
The position requires strong technical expertise, collaboration with business and IT staff, and a proactive approach to maintaining system performance and security.
Responsibilities
- Manage, maintain, and troubleshoot Power Platform applications and SharePoint (online and on-premises).
- Establish new system specifications by analyzing workflow, access, and security requirements.
- Perform upgrades, enhancements, and integrations with other enterprise systems.
- Provide user support, resolve incidents, and assist users with applications, workflows, and dashboards.
- Conduct site audits, monitor usage, and ensure optimal system performance.
- Generate reports on usage, issues, and resolutions.
- Create and maintain documentation, including technical guides and knowledge base articles.
- Conduct user training and knowledge-sharing sessions.
- Collaborate across business offices to deliver effective solutions.
- Stay current with new technologies and best practices through training and professional development.
- Support IT staff, including developers, as needed.
- Perform other duties as assigned.
Required Education
- Bachelor’s degree in Computer Science, Information Systems, or related field
- OR equivalent work experience.
Required Experience
- SharePoint Online/On-Premises administration (site management, permissions, content management).
- Supporting Power Platform applications (Power Apps, Power Automate, Power BI).
- Microsoft Office 365 ecosystem (Teams, OneDrive, etc.).
- Troubleshooting and resolving Power Platform and SharePoint integration issues.
- Governance and compliance best practices within Microsoft environments.
- IT service management platforms (e.g., ServiceNow).
- Strong documentation and communication skills.
Preferred:
- IIS Administration knowledge.
- Basic networking concepts and web application troubleshooting.