Urgent! Principal Experience Designer - Agentic Commerce Job Opening In San Jose – Now Hiring PayPal
Description
:Essential Responsibilities:
Minimum Qualifications:
Preferred Qualification:
As a Principal Experience Designer, you're an agent of change, not a follower of process.
Your primary mission is to autonomously design, influence, and lead the creation of end-to-end, AI-augmented, and autonomous user experiences that define the future of digital payments.
You will not only establish the overall business and technical strategy for user experience initiatives but also operate as the chief architect of adaptive solutions that anticipate user needs and a dynamic market landscape.
We're looking for a leader who can take full ownership of a product's journey, from strategic conception to a self-optimizing user experience, influencing executive-level decision-making along the way.
Your success will be measured by your ability to design systems that are not just used but that actively learn, adapt, and intelligently serve our customers.
Essential Responsibilities
Establish overall experience strategy for user experience initiatives.
Negotiate with and influence decision-making reaching the senior executive level.
Identify and resolve unique situations of substantial significance in user interface or interaction design.
Hands on design and prototyping of conversational interfaces, testing adaptive systems, prototyping with AI tools, designing feedback loops between users and models, or creating explainability mechanisms
Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services.
Partner with data scientists, ML engineers, or AI research teams, display tight integration with technical AI disciplines
Lead the development of user experience strategies that resonate with target audiences.
Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning.
Required Qualifications
Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.
Preferred Skills: Adjacent Competencies to Agentic Skills
Systemic Thinking & Adaptive Design:Demonstrated experience in designing complex systems that go beyond a single user flow to encompass interconnected, multi-touchpoint journeys.
For example, experience in designing a dynamic pricing system that adapts to user behavior in real time or creating a notification system that learns user preferences and proactively adjusts its frequency and content.
Data-Driven Autonomy: The ability to leverage large datasets and analytics to inform design decisions and create autonomous, self-improving user experiences.
For example, using A/B testing and machine learning to optimize a checkout flow or designing an AI-driven fraud detection system that provides a seamless user experience while adapting to new threats.
Proactive Problem-Solving: A history of anticipating user and business needs, identifying potential issues before they arise, and designing preventative or self-correcting solutions.
For example, creating a predictive model to identify user churn risks and designing a proactive in-app experience to retain them.
User-Centric AI Interaction: Experience designing intuitive interfaces that define new interaction models between users and AI agents.
For example, designing a conversational interface for a customer service bot or creating a personalized recommendation engine that feels less like an algorithm and more like a helpful co-pilot.
End-to-End Ownership: A portfolio or work history that demonstrates ownership of projects from initial conception and strategy through to post-launch optimization, showcasing the ability to lead a product's entire lifecycle.
The ability to leverage business data and analytics to identify opportunities to innovate the experience, prioritize work, and inform the design
Experience designing intuitive interaction models between people and AI agents.
A dynamic portfolio demonstrating ownership of shipped projects - from concept to post-launch iteration.
Subsidiary:
PayPalTravel Percent:
0-
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
For more information, visit .
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.
Any such request is a red flag and likely part of a scam.
To learn more about how to identify and avoid recruitment fraud please visit .
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy.
And we can’t do this without our most important asset—you.
That’s why we offer benefits to help you thrive in every stage of life.
We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
To learn more about our benefits please visit .
Who We Are:
to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued.
We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please .
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates.
Please don’t hesitate to apply.
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Unlock Your Principal Experience Potential: Insight & Career Growth Guide
Real-time Principal Experience Jobs Trends in San Jose, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Principal Experience in San Jose, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 41462 jobs in United States and 1401 jobs in San Jose. This comprehensive analysis highlights market share and opportunities for professionals in Principal Experience roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! PayPal is currently hiring and seeking a Principal Experience Designer Agentic Commerce to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PayPal adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Principal Experience Designer Agentic Commerce Jobs United States varies, but the pay scale is rated "Standard" in San Jose. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Principal Experience Designer Agentic Commerce typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Principal Experience Designer Agentic Commerce interview at PayPal, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PayPal's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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