Principal Product Manager (M365 Copilot)

Job description

The E+D Strategy and Growth team accelerates customer value and business results (acquisition, activation, engagement, and retention) for Microsoft 365 and Copilot.

We use Product-Led Growth practices, deep customer insight, and rigorous measurement to design and scale programs that improve acquisition, activation, engagement, and retention.

In the age of AI, we are evolving how we design growth systems, how we ship AI-powered capabilities, and how we leverage AI to raise our own productivity and impact.

As a **Principal Product Manager (m365 Copilot)** , you will lead complex, cross-organizational initiatives that push our product forward and drive customer outcomes.

You will define durable strategies and roadmaps, align senior stakeholders, shape technical approaches with engineering partners, and deliver measurable results with operational excellence.

This role will identify and resolve high impact issues.

You will translate signal into prioritized plans, align stakeholders at senior levels, and deliver programs with operational excellence.

You will partner with engineering on scalable services and data systems that meet enterprise expectations for privacy, reliability, and supportability.

Decisions will need to be made using the input of others within the org (and outside of it) but also with data and business results in mind.

Landing the projects in this workstream requires you to deliver with operational excellence and a high, measurable bar for final delivery and impact.

This position is based at the Redmond campus with 3 days per week work in the office and 2 days per week work from home.

Relocation assistance is available.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**

+ Create and lead cross organizational programs that drive M365 Copilot and Copilot Chat growth, from problem framing to shipped outcomes, with clear goals, success metrics, and decision checkpoints.
+ Translate field and customer insights into prioritized requirements and program plans, partnering with multiple product groups and customer facing teams to accelerate value.
+ Design measurable experiments and implement the telemetry needed to evaluate impact, quality, and reliability in partnership with the PLG team.
+ Define and evaluate metrics for success and sustaining health so teams stay on track and maintain a high-quality bar.
+ Communicate with clarity to senior and executive audiences, covering plans, timelines, risks, and mitigations.

Drive alignment and unblock decisions.

Present complex, often technical plans to executives at some of the highest levels of E+D to drive awareness and alignment.
+ Improve how we work by establishing operating mechanisms, playbooks, and templates that raise the bar on execution across partner teams.
+ Foster inclusive collaboration with design, research, PMM, data science, finance, sales, and privacy partners so that solutions are customer informed and enterprise ready.

**Qualifications**

**Required Qualifications:**

+ Bachelor's Degree AND 8+ years experience in technical product/ program management
+ OR equivalent experience.
+ 7+ years experience delivering large, cross-organization initiatives in a cloud or enterprise environment.
+ 6+ years experience improving product metrics for a product, feature, or experience in a market (ex: growing customer base, expanding customer usage, avoiding customer churn).
+ 6+ years experience disrupting a market for a product, feature, or experience (ex: competitive disruption, taking the place of an established competing product).
+ Experienced working with senior leadership and driving alignment across product, engineering, design, data, and go-to-market partners.
+ Experienced technically (platforms/services, data/telemetry, systems thinking) with the ability to translate between business goals and engineering execution.

**Preferred Qualifications:**

+ 4+ years experience taking a product, feature, or experience to market (ex: design, addressing product market fit, and launch, internal tool/framework).
+ Experienced with M365 Copilot platform scenarios (ex: service integrations, data pipelines, privacy/compliance controls).
+ Experienced improving adoption and engagement metrics through experimentation and program design.
+ Experienced navigating licensing/packaging programs and readiness.
+ Experienced working directly with users/customers and/or go-to-market efforts, including support or user research.

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 2, 2025.

#Copilot #DPG #Growth #Strategy

Microsoft is an equal opportunity employer.

Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

Required Skill Profession

Other General