Urgent! Principal Solutions Engineer Job Opening In Bellevue – Now Hiring Freshworks
Company Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives.
To create a better experience for their customers and employees.
To help them grow.
Software is a choice that can make or break a business.
Create better or worse experiences.
Propel or throttle growth.
Business software has become a blocker instead of ways to get work done.
There’s another option.
Freshworks.
With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences.
Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results.
Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.
Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.
And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision.
Real impact.
Come build it with us.
Job Description
Lead executive alignment workshops across strategic and global accounts
Defines value messaging across C-suite buying committees.
Lead discovery workshops, shape customer requirements, and influence deal strategy to drive technical wins.
Deliver compelling and customized product demonstrations aligned to map digital transformation using industry use cases, ROI models, and value storytelling.
Collaborate with AEs, product teams, and solution architects to shape scalable, secure, and future-ready solutions.
Contribute to competitive strategies, offer technical insights, and proactively mentor junior team members (IC1–IC3).
Translate complex customer needs into clear solution architectures, including integrations, APIs, and security considerations.
Champion technical excellence and industry best practices through presentations, internal enablement, and customer engagements.
Advises leadership on innovation, GTM
Qualifications
10+ years of experience in Solution Engineering, preferably in SaaS and enterprise software.
You have an established playbook on using AI to present better, operationalize projects faster, and articulate value clearer
Understands LLM's and can guide customers, team members and products on foundational AI principles
Strong understanding of ITSM/ESM domains; familiarity with platforms such as ServiceNow, Halo, Jira, or similar.
Strong knowledge of ITSM and AI maturity adoption frameworks and integrating ITIL.
Comfortable operating independently in high-stakes, complex enterprise scenarios; able to lead strategy, technical discovery, and deal execution without daily oversight.
Deep knowledge of APIs, webhooks, integrations, and infrastructure components—able to propose and explain solutions without needing additional support.
Skilled in coaching and mentoring peers; committed to team development and cross-functional collaboration.
Adept at aligning customer needs with Freshworks’ platform capabilities, identifying gaps, and working with internal teams to drive innovation.
Confident and engaging communicator with experience influencing C-level stakeholders and diverse technical audiences.
Strong time management skills—capable of owning multiple deals and workstreams concurrently.
Experience leading complex solution design involving custom apps, third-party integrations, and platform architecture.
Demonstrated leadership in internal initiatives, mentoring, or representing your company at industry events.
Bachelor’s degree preferred; equivalent experience accepted.
Additional Information
The annual base salary range for this position is $163,000 — $234,000 USD.
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.
Bonus/equity may be available.
Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
Freshworks also offers adoption and parental leave benefits.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
Fresh vision.
Real impact.
Come build it with us.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Principal Solutions Potential: Insight & Career Growth Guide
Real-time Principal Solutions Jobs Trends in Bellevue, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Principal Solutions in Bellevue, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 36673 jobs in United States and 224 jobs in Bellevue. This comprehensive analysis highlights market share and opportunities for professionals in Principal Solutions roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Freshworks is currently hiring and seeking a Principal Solutions Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Principal Solutions Engineer Jobs Bellevue.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Freshworks adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Principal Solutions Engineer Jobs United States varies, but the pay scale is rated "Standard" in Bellevue. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Principal Solutions Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Principal Solutions Engineer interview at Freshworks, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Freshworks's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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