Principal Technical Program Manager, Strategic Customers

Job description

**Job Description**

**The Role**

We’re looking for a **Principal Technical Program Manager (IC4)** who thrives on orchestrating complex, cross-functional work, bringing clarity, alignment, and execution to high-impact initiatives.

You’ll work across multiple pillar teams to build programs that improve operational maturity, increase developer velocity, and enable OCI’s strategic customer engagements to scale predictably.



You’ll be part strategist, part systems thinker, and part operator, partnering with engineering and product leads to connect business goals to execution.

Your work will create the connective tissue that helps SCE scale sustainably as OCI grows.



**About the Team**



Strategic Customer Engineering (SCE) sits at the sharp edge of OCI’s growth engine, partnering directly with the world’s most influential companies to deliver dedicated cloud regions, AI infrastructure, and next-generation enterprise systems.



This new horizontal program management and engineering team tackles cross-cutting scale challenges across SCE, building tools, programs, and processes that connect systems, automate workflows, and unlock speed at scale.

We operate like an internal startup with executive sponsorship and the mandate to remove friction from OCI’s fastest-moving initiatives.



**Preferred Experience**



+ 8+ years of experience in program management, engineering, or technical leadership roles.

+ Proven success leading complex, cross-functional initiatives in a cloud or large-scale infrastructure environment.

+ Strong understanding of program frameworks, risk management, and technical delivery methodologies.

+ Experience with engineering systems and automation tools (Jira, dashboards, OKRs, data pipelines).

+ Prior experience in cloud infrastructure, SaaS, or enterprise-scale programs a plus.

+ Comfortable working in a hybrid environment (3+ days onsite per week in Nashville HQ).



**Why This Role Matters**

OCI’s Strategic Customer Engineering organization builds the infrastructure that powers AI transformation and dedicated cloud for the world’s most strategic enterprises.

This TPM role ensures that growth is scalable and sustainable — orchestrating the systems, programs, and operations that enable every other pillar to move faster.



**Responsibilities**

**Okay, but what's the** **_real_** **job description?**



+ **Lead** high-impact, **cross-functional programs** spanning multiple OCI pillar teams with focus on scalability and operational excellence.

+ Define and **drive program strategy** , milestones, and delivery plans across engineering, product, and operations.

+ Establish and evolve internal processes, systems, and tools that **improve visibility, efficiency, and accountability** across SCE.

+ Build **structured execution frameworks** to turn ambiguous initiatives into measurable outcomes.

+ **Partner** with TPMs, engineers, and leadership to identify friction points and drive cross-org solutions.

+ **Communicate** vision, progress, and impact clearly and consistently across technical and executive audiences.

+ Foster collaboration, alignment, and **continuous improvement** across distributed teams.









**You Might Be a Fit If You…**



+ Excel at connecting strategy to execution and thrive in ambiguous, dynamic environments.

+ Have experience leading technical programs across multiple product or infrastructure teams.

+ Are fluent in both technical and business domains — understanding how to translate between them.

+ Enjoy building scalable systems and processes that outlast individual projects.

+ Communicate with clarity, empathy, and influence across a range of stakeholders.

+ Appreciate small-team startup energy within a large enterprise environment.



Disclaimer:



**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**



**Range and benefit information provided in this posting are specific to the stated locations only**



US: Hiring Range in USD from: $90,100 to $199,500 per annum.

May be eligible for bonus and equity.



Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.



Oracle US offers a comprehensive benefits package which includes the following:

1.

Medical, dental, and vision insurance, including expert medical opinion

2.

Short term disability and long term disability

3.

Life insurance and AD&D

4.

Supplemental life insurance (Employee/Spouse/Child)

5.

Health care and dependent care Flexible Spending Accounts

6.

Pre-tax commuter and parking benefits

7.

401(k) Savings and Investment Plan with company match

8.

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.

Accrued Vacation is provided to all other employees eligible for vacation benefits.

For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

Vacation accrual is prorated for employees working between 20 and 34 hours per week.

Employees working fewer than 20 hours per week are not eligible for vacation.

9.

11 paid holidays

10.

Paid sick leave: 72 hours of paid sick leave upon date of hire.

Refreshes each calendar year.

Unused balance will carry over each year up to a maximum cap of 112 hours.

11.

Paid parental leave

12.

Adoption assistance

13.

Employee Stock Purchase Plan

14.

Financial planning and group legal

15.

Voluntary benefits including auto, homeowner and pet insurance



The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4



**About Us**



As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.



We know that true innovation starts when everyone is empowered to contribute.

That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.



Oracle careers open the door to global opportunities where work-life balance flourishes.

We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options.

We also encourage employees to give back to their communities through our volunteer programs.



We’re committed to including people with disabilities at all stages of the employment process.

If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.



Oracle is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Required Skill Profession

Other General