Principal Technical Program Manager

Job description

We are aggressively investing in the Oracle Cloud to provide the broadest, most secure cloud in the industry.

Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service, and infrastructure as a service – eliminating the data and business process fragmentation that come with cloud silos.

This is your chance to be part of the Compute Services team that is foundational to the workloads running in the Oracle Cloud.

Our customers run their businesses on our cloud, and Oracle’s mission is to provide them with best-in-class compute, storage, networking, database, and security services.

We are rapidly expanding the size and scale of our business and are looking for highly talented individuals to join our team.

/cloud-infrastructure /cloud/compute

Overview:

As a key member of Oracle Cloud Infrastructure’s (OCI) Compute Services Organization, you will play a critical role in providing the engine that run workloads in the Oracle Cloud.

As our team continues to grow and expand into ambitious new initiatives, we seek a Principal Program Manager to drive strategic business operations and optimize how we manage our organization.

In this highly visible role, you will lead and drive our datacenter build out automation program to support Oracle's ever-expanding cloud footprint.

Additionally, you will work with the engineering teams to improve out CI/CD program to ensure we can efficiently and reliably release software for our customers.

Success in this role requires a results-driven, self-starter with a strong sense of ownership, accountability, and the ability to influence and engage with senior and technology leaders and their operations teams.

The ideal candidate brings deep expertise in operations within a technology-driven environment, exceptional program management skills, and a proven ability to execute high-impact initiatives at scale.

Strong executive communication, stakeholder engagement, attention to detail, and business analytics capabilities are essential to thrive in this role.

This is a high-impact, strategic position that offers the opportunity to shape the future of OCI and make a lasting impact across the cloud services ecosystem.

This position is expected to be onsite full time in Nashville, TN.

This is not a remote position.

Careel Level – IC4

Responsibilities

· Program & Project Management: Lead and oversee multiple complex initiatives, ensuring effective prioritization, resource allocation, and execution within defined timelines.

· Metrics & Performance Tracking: Develop and implement value-based metrics to measure the effectiveness of programs, continuously refining KPIs to drive business impact.

· Process Design & Optimization: Architect, implement, and enhance business processes to improve efficiency, scalability, and compliance.

· Business Operations Execution: Drive critical business operations activities, including workforce planning, efficiency tracking, capacity management, and executive reporting on Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs).

· Data-Driven Decision Making: Analyze and interpret complex datasets to identify trends, generate insights, and provide actionable recommendations to leadership.

· Global Stakeholder Collaboration: Establish strong relationships with cross-functional partners and senior leadership to align initiatives with business objectives.

· Cross-Functional Communication: Facilitate clear, concise communication across teams, ensuring alignment on key priorities and enabling effective decision-making at all levels.

· Executive Reporting & Presentations: Develop high-impact reports, dashboards, and presentations tailored for senior leadership, ensuring clarity, professionalism, and strategic insight.

· Strategic Planning & Execution: Define project requirements, establish roadmaps, and manage execution for complex programs, balancing long-term strategy with immediate business needs.

· Issue & Risk Management: Identify, assess, and mitigate program risks and blockers, ensuring continued progress toward operational goals.

· Continuous Improvement & Agility: Maintain a bias for action, iterating and refining processes to enhance efficiency, reduce operational bottlenecks, and support evolving business needs.

· Business Documentation & Knowledge Management: Create and maintain structured documentation, templates, and operational artifacts to support collaboration and knowledge-sharing.

· Problem Solving & Critical Thinking: Leverage data-driven methodologies to solve complex business and technical challenges, optimizing operations for effectiveness and efficiency.

Preferred Qualifications

Program & Process Management

· 5–10 years of experience in technical and/or business program management, preferably in cloud services.

· Proven ability to navigate ambiguity in fast-paced, dynamic environments with adaptability and resilience.

· Experience in collaborative, event-driven operations, working effectively within cross-functional teams.

Leadership & Communication

· Exceptional communication skills, with the ability to convey complex information clearly to technical and non-technical audiences.

· Strong executive presence, capable of engaging and influencing senior leadership.

· Active listening and critical thinking skills, enabling rapid assessment of situations to determine criticality and scope.

· Meticulous attention to detail, ensuring accuracy and precision in program execution.

Technical Expertise

· Direct experience in technical areas relevant to providing scalable, public, cloud service offerings

· Ability to translate technical concepts into business insights, ensuring effective communication with non-technical stakeholders.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $97,500 to $199,500 per annum.

May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1.

Medical, dental, and vision insurance, including expert medical opinion
2.

Short term disability and long term disability
3.

Life insurance and AD&D
4.

Supplemental life insurance (Employee/Spouse/Child)
5.

Health care and dependent care Flexible Spending Accounts
6.

Pre-tax commuter and parking benefits
7.

401(k) Savings and Investment Plan with company match
8.

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.

Accrued Vacation is provided to all other employees eligible for vacation benefits.

For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

Vacation accrual is prorated for employees working between 20 and 34 hours per week.

Employees working fewer than 20 hours per week are not eligible for vacation.
9.

11 paid holidays
10.

Paid sick leave: 72 hours of paid sick leave upon date of hire.

Refreshes each calendar year.

Unused balance will carry over each year up to a maximum cap of 112 hours.
11.

Paid parental leave
12.

Adoption assistance
13.

Employee Stock Purchase Plan
14.

Financial planning and group legal
15.

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

Required Skill Profession

Operations Specialties Managers