Print Services Representative

Job description

Print Services Representative

**General Information**

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City

Chicago, Columbia, Conway, Dallas, Fayetteville, Fort Smith, Houston, Kansas City, La Crosse, Minneapolis, Naperville, Oklahoma City, Rochester, San Antonio

State/Province

Arkansas, Illinois, Minnesota, Missouri, Oklahoma, Texas, Wisconsin

Country

United States

Department

DELIVERY_ACCOUNT_OPERATIONS

Date

Friday, October 3, 2025

Working time

Full-time

Ref#

20036203

Job Level

Individual Contributor

Job Type

Experienced

Job Field

DELIVERY_ACCOUNT_OPERATIONS

Seniority Level

Associate

Currency

USD - United States - US

Annual Base Salary Minimum

33,360

Annual Base Salary Maximum

66,720

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount.

Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities.

The range listed is just one component of Xerox’s total compensation package for employees.

Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country.

If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting.

For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .

**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

**Description & Requirements**

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**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience.

Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow.

Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce.

From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients.

At Xerox, we make work, work.

Learn more about us at www.xerox.com .

**Competencies Desired**

+ Ability to work successfully within avirtualteamsupporting an operation for off-site print production and customer-specific catalog management processes
+ Ability to listen, understand & communicatewith customers and teameffectively
+ Ability to handle multiple tasks, organize, and work to schedule delivery of output
+ Goodcustomer service, email etiquetteandcommunication skills
+ Computer skills withhighattention to detail and excellent visual acuity and discernment
+ Have basic knowledge of Postscript, PDFpre-flight and troubleshooting skills
+ Knowledge of digital printing and graphic technologies
+ Knowledge of imposition/set-up and print file readiness

**General Responsibilities**

+ Operateand administerwithin adailyworkflowinside account web-to-print order systems,supporting customer orders, profiles, tracking,communication, deliverynegotiation(i.e.Smartsheet), purchase ordermanagement in system
+ Monitor and respond to Shared team Inboxes,SharePoint sitesand phone support
+ Enter ordersfor customerswhen end-userunableto do so(custom oreLibrary)
+ Provide support in technical design and general layout abilitieswith(not inclusive)the followingsoftware:

1.

Adobe In-Design
2.

Adobe Acrobat
3.

Microsoft Office Suite (Outlook, Word, Excel, Publisher,Power Point)
4.

Printshop Mail Program for barcoding and variable data

+ Follow andoperatewith accountdocument standardization specifications
+ Administer the database of document records: launch, update, and obsolete records
+ Administer the proof library,maintainingparity between database and approvedproofs
+ Maintain docs in electronic repository in multiple systemsforliterature needed for view or order (key word searches of content or metadata)

1.

FTE Site Navigation(web-to-print order systems, customer provided)
2.

Customer and XeroxShared Drive navigation

+ Convert author PDF files into print-ready imposed files using Xerox software,Pitstopand vendor web-to-print modules
+ Pull and send customer Invoices from web-to-print portal
+ Assistwith customer service requests as needed
+ Provide off-site support to cover La Crosse mailroom(shipping and mail experiencenot necessary, but preferred)

**What We Offer**

+ Competitive hourly compensation with overtime potential
+ Comprehensive benefits from day one (medical, dental, vision, life insurance)
+ 401(k) with company match
+ Paid time off, holidays, and personal days
+ A culture that prioritizes flexibility, safety, and work-life balance

**With Our Technology, Build Your Future at Xerox.

Apply Now.**

**#LI-CL1**
**#LI-REMOTE**
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com.

Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Required Skill Profession

Other General