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Urgent! Process Improvement Manager Job Opening In Wixom – Now Hiring General RV Centers

Process Improvement Manager



Job description

Overview

The success of General RV Center is rooted in our exceptional team, which has been growing since 1962.

Our sustained growth has been fueled by our family values and passion for the RV lifestyle.

Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.

What’s in it for you? When you join our team, you become part of the General RV family.

It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.

Responsibilities

  • Lead training and implementation of process improvements across inventory and purchasing workflows.
  • Manage periodic physical inventories using scanning systems (E-Verify program) to reconcile on-lot RV unit discrepancies.
  • Input and audit unit data in the dealership’s legacy software system to ensure accuracy across departments.
  • Oversee communication, tracking, and timely collection of manufacturer rebates and spiffs.
  • Ensure compliance with Manufacturer’s Advertised Pricing (MAP) and address pricing discrepancies.
  • Coordinate with sales directors and manufacturers on unit purchase orders, including tracking arrival dates and updating shipment locations.
  • Order and track Certificates of Origin (C of O’s) for units as needed.
  • Validate shipping invoices and Indiana Transport bills to ensure freight costs are accurate and authorized.
  • Generate and analyze year-end reports for external auditors related to units on order and in-transit status.
  • Own and manage manufacturer portal tasks related to incentive claims.
  • Identify opportunities for operational efficiency and recommend automation or process redesign where applicable.
  • Qualifications

  • Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, conditional formatting, data validation, macros preferred).
  • Strong working knowledge of inventory systems and dealership operations.
  • Bachelor's Degree is highly preferred, or equivalent education and experience.
  • Supply chain logistics skill set.
  • Project management certification (PMP or equivalent) preferred.
  • Proven ability to document, train, and improve cross-functional processes.
  • Experience with ERP or legacy dealership software systems is a plus.
  • Strong analytical, organizational, and problem-solving skills.
  • PERKS

    General RV offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching.

    About General RV

    General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962.

    From those humble roots, we’ve grown into the nation’s premier RV dealer.

    We’ve helped millions of families experience the RV lifestyle.

    With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana.

    We are proud of our history and are now in the third generation of family ownership.

    Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies.

    #IND1


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    Operations Specialties Managers



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      Unlock Your Process Improvement Potential: Insight & Career Growth Guide


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