WELCOME TO
Ingenico is the global leader in payments acceptance solutions.
As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide.
At Ingenico, trust and sustainability are at the heart of everything we do.
ABOUT THE ROLE & TEAM
The Unattended Product Launch Manager is responsible for bringing to market comprehensive, customer-ready solutions for Ingenico’s unattended vertical across Android and legacy (Tetra) platforms.
Sitting within the Go-To-Market team, this role ensures our unattended solutions are packaged, launched effectively, positioned competitively, and adopted by partners and customers across all target segments.
Focused on solution packaging, market readiness, and execution, the Unattended Product Launch Manager drives the successful commercialization of Ingenico’s unattended portfolio in collaboration with Product, Engineering, Sales, Marketing, and Customer Success teams.
WHAT YOU’LL DO
Act as the launch owner for Ingenico’s unattended solutions, ensuring they are packaged, positioned, customized (where required), and ready for rollout.Partner with Product, Engineering, and Compliance teams to finalize certification, readiness, and delivery timelines.Drive go-to-market execution in collaboration with Marketing, Sales, and Regional teams.Enable sales and partners with training, collateral, playbooks, and launch materials.Ensure commercial, operational, and support readiness for unattended launches.Collect and synthesize market, customer, and partner feedback to refine solutions and drive adoption.Define and track launch KPIs (e.g., time-to-revenue, adoption rates, partner enablement, churn reduction).Contribute to business cases, marketing plans, requirements, solution definition, and RFP responses. ABOUT YOUR SKILLS
Solution Packaging & Readiness
Package Ingenico’s unattended portfolio into revenue-ready solutions.Define frameworks, positioning, and vertical-specific messaging. Go-to-Market Execution
Build and own detailed launch plans for unattended solutions.Partner with Sales & Marketing to deliver enablement assets, campaigns, and competitive positioning. Cross-Functional Collaboration
Align with Global Product Management on definitions, scope, and lifecycle status.Collaborate with Strategy, Engineering, Compliance, and Customer Success for certification, deployment, and support readiness. Market & Competitive Insight
Monitor unattended payment trends, customer needs, and competitive landscape.Provide structured feedback including feature enhancements to Product Managers for roadmap alignment. SKILLS & EXPERIENCE
6+ years’ experience in product launch, go-to-market management, product management, or solutions engineering within payments, fintech, or self-service technology.Strong understanding of the payments ecosystem, self-service technology, and kiosk industry.Proven track record of cross-functional collaboration with Product, Engineering, Marketing, and Sales.Strong commercial acumen with ability to translate technical capabilities into customer value.Excellent communication, stakeholder management, and project management skills. NICE TO HAVE
Experience in launching and scaling unattended/self-service solutions (e.g., kiosks, EV charging, parking, vending).Knowledge of EMV, PCI, P2PE, and other payment compliance standards.Experience with international launches and regional product adoption.Technical fluency to act as a bridge between engineering and commercial teams.