Urgent! Product Owner – eSignature (DocuSign) Delivery & Support Job Opening In Memphis – Now Hiring First Horizon Bank
**Description**
**Location:** On site at Memphis, TN; New Orleans, LA; Raleigh, NC; Charlotte, NC; Jacksonville, FL.
**Work Location Requirement:**
This role requires associates to work in person at a First Horizon Bank location within the bank’s operational footprint.
Remote or hybrid work is not offered for this position.
**Position Overview:** Serve as the Product Owner guiding the enterprise-wide implementation and ongoing success of DocuSign’s eSignature platform.
Lead the eSignature Delivery and Support team, driving seamless, secure, and scalable digital signature solutions (and related solutions) with a focus on operational excellence, client satisfaction, and transformative workflow improvements.
**About the Role:** This role is ideal for a strategic leader who is passionate about building strong teams, streamlining digital workflows, and delivering transformative solutions for clients.
You will be at the heart of our digital transformation, with visibility and influence across business, technology, and operations.
**Key Responsibilities:**
+ Lead, mentor, and empower a high-performing cross-functional team (including a dedicated Business Analyst) responsible for design, deployment, and support of DocuSign solutions.
+ Oversee the delivery of eSignature implementations – ensuring projects are executed on time, on budget, and to the highest quality standards.
+ Oversee the delivery of related solutions, including web forms, remote online notary and electronic vaulting.
+ Act as a bridge between client needs, technical development, and business objectives to maximize value and drive adoption/usage.
+ Deliver responsive, expert-level support for clients and associates, proactively identifying and resolving issues and optimizing user experiences.
+ Optimize delivery and support processes for efficiency, scalability, and compliance.
+ Collaborate closely with product, technology, business, compliance and legal teams to align DocuSign solutions with changing regulatory, risk, and security requirements.
+ Monitor KPIs and client feedback to measure success, identify trends, and promote continuous improvement.
+ Develop and showcase compelling demos and use cases to drive excitement and adoption across lines of business.
+ Stay current on digital signature trends, standards, and competitive landscape, and advocate for the adoption of new technologies where appropriate for the organization.
**Qualifications:**
+ 5-8+ years of experience in Product Ownership, Business Analysis, or Project Management Roles.
+ 3+ years as a hands-on leader with DocuSign eSignature or similar digital document solutions.
+ Extensive technical background, with strong system architecture and API integrations understanding
+ Financial services/banking experience preferred; including compliance, risk, and legal exposure regarding eSignature workflows.
+ Proven ability to deliver enterprise-wide technology rollouts
+ Proven leadership skills with ability to build credibility, motivate teams, and drive cross-functional decision making.
+ Possesses expertise in process and data modeling, architectural development methodologies, IT planning methodologies and extensive knowledge of the enterprise's business and decision-making processes.
+ Agile and RAID methodology experience.
+ Passion for mentoring, knowledge sharing, and fostering a culture of innovation and continued improvement.
+ Vendor relationship management experience preferred.
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.
First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
More information is available at www.FirstHorizon.com (https://urldefense.com/v3/__https:/www.firsthorizon.com/__;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6_kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (https://www.facebook.com/FirstHorizonBank)
X formerly Twitter
LinkedIn (http://www.linkedin.com/company/first-horizon-bank)
Instagram
YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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Unlock Your Product Owner Potential: Insight & Career Growth Guide
Real-time Product Owner Jobs Trends in Memphis, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Product Owner in Memphis, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 42937 jobs in United States and 58 jobs in Memphis. This comprehensive analysis highlights market share and opportunities for professionals in Product Owner roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! First Horizon Bank is currently hiring and seeking a Product Owner – eSignature (DocuSign) Delivery & Support to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at First Horizon Bank adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Product Owner – eSignature (DocuSign) Delivery & Support Jobs United States varies, but the pay scale is rated "Standard" in Memphis. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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Before the Interview:To prepare for your Product Owner – eSignature (DocuSign) Delivery & Support interview at First Horizon Bank, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the First Horizon Bank's products or services and be prepared to discuss how you can contribute to their success.
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