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Program Assistant Job Opening In Menands – Now Hiring Unity House


Job description

Northeast Career Planning, a Division of Unity House of Troy, Inc.


Location: Troy, NY
Status: Full-Time | Non-Exempt | On-Site
Sign-On Bonus: $750

Position Summary:
Northeast Career Planning, a division of Unity House of Troy, is seeking an Program Assistant to provide vital clerical and program support.

This role is perfect for someone who enjoys working with a variety of people, has strong organizational skills, and takes pride in helping operations run smoothly.



Key Responsibilities:

+ Welcome visitors and program participants, maintain sign-in sheets, and manage visitor flow.



+ Answer and direct incoming calls with professionalism, accuracy, and empathy.



+ Collect and verify client information, including insurance cards during intake.



+ Conduct customer satisfaction and appointment confirmation calls.



+ Schedule appointments for employment assessments, workshops, and follow-ups across multiple programs.



+ Provide administrative support to program staff, including preparing forms, packets, and case record files.



+ Perform data entry in the Electronic Health Record (EHR) system for tracking and reporting.



+ Maintain organized digital and physical filing systems.



+ Serve as a backup for Interpreter Services when needed.



+ Scan and upload client documents per agency and funder requirements, ensuring proper labeling and secure storage.



+ Monitor and order office and program supplies; track inventory and ensure timely replenishment.



+ Process invoices and purchase requests in accordance with agency procedures.



Qualifications:

+ High school diploma required; Associate degree preferred.



+ 1–2 years of administrative experience, preferably in employment or human services.



+ Valid NYS driver’s license.



+ Strong organizational skills and attention to detail.



+ Proficiency with Microsoft Office Suite and document scanning software.



+ Experience with Electronic Health Record (EHR) systems preferred.



+ Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.



+ Excellent communication and interpersonal skills.



Benefits :




+ Generous time off benefits including 13 paid days off in your first year for full time employment (increases every year)

+ 56 hours of NYS Sick Leave

+ 11 paid holidays plus 2 floating holidays

+ Major medical leave

+ Medical/dental/vision/life insurance

+ 403b company contributions begins after one year of employment

+ Tuition reimbursement

+ 50% reduction in childcare tuition at A Child's Place.



+ Plus, gym, tuition and cell phone discounts


Come work for an agency that cares about their employees and community!



Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling.

We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays.

We work to achieve social justice in our community and to create a better understanding of those we serve.



As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.





Required Skill Profession

Other General


  • Job Details

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Unlock Your Program Assistant Potential: Insight & Career Growth Guide


Real-time Program Assistant Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Program Assistant in Menands, United States, highlighting market share and opportunities for professionals in Program Assistant roles.

200707 Jobs in United States
200707
10 Jobs in Menands
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Download Program Assistant Jobs Trends in Menands and United States

Are You Looking for Program Assistant Job?

Great news! is currently hiring and seeking a Program Assistant to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Unity House adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Program Assistant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Menands. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Program Assistant?

Key qualifications for Program Assistant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Program Assistant Job Success

Unity House interview tips for Program Assistant

Here are some tips to help you prepare for and ace your Program Assistant job interview:

Before the Interview:

Research: Learn about the Unity House's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Program Assistant interview at Unity House, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Unity House's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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