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Urgent! Program Coordinator, Ombuds Office [R0148909] Job Opening In Las Vegas – Now Hiring UNLV

Program Coordinator, Ombuds Office [R0148909]



Job description

Job Description

The University of Nevada, Las Vegas invites applications for Program Coordinator, Ombuds Office [R0148909].

This is a full-time, in-person position.

ROLE of the POSITION

Reporting to the Ombuds, the Program Coordinator provides support for Ombuds Office casework and programming and is responsible for ensuring effective business operations in the Ombuds Office's delivery of programs and support for UNLV faculty, staff, and students.

In addition to daily operational tasks, this position is responsible for managing business and fiscal operations; planning, marketing, and coordinating the office's workshops, group facilitations, and outreach services, including tabling at resource fairs; publicizing and coordinating the office's mediation practice; ensuring effective customer service operations within the office; preparing statistical and qualitative reports summarizing the work of the office; implementing and interpreting survey data; supervising graduate assistants and other employees as assigned; and supporting the creation and implementation of strategic goals and initiatives.

This position works with units across campus to disseminate information about the Ombuds Office and to optimize accessibility to the office.

In addition, the incumbent must give priority to the four basic principles of organizational ombuds practice: confidentiality, impartiality, informality, and independence.

By upholding these principles, the Program Coordinator supports the Ombuds Office in aiding the university's exercise of its mission

ABOUT the OMBUDS OFFICE

UNLV's Ombuds Office assists with informal interpersonal and institutional conflict resolution.  It is accessible to everyone at UNLV, including students, staff, and faculty.

The Ombuds, in one-on-one consultations, listens to visitors, helping them to understand their options and talking with them about how they can more effectively advocate for themselves.

The Ombuds can refer visitors to other resources when applicable, and report to campus leadership about systemic issues.

The office also has a mediation practice, which gives parties the option of neutral, voluntary, and confidential conflict resolution.

Workshops

As part of its mission to support conflict resolution, UNLV’s Ombuds Office is dedicated to providing faculty, staff, and students with quality training opportunities that meet the diverse needs of each group on campus.

These sessions are designed to help individuals and groups communicate and resolve conflict better, as well as foster productive interpersonal relationships.

For a detailed list of interactive workshops that the office offers, please visit the workshops page.

Standards of Practice

The Ombuds Office operates in accordance with the Code of Ethics and Standards of Practice of the International Ombuds Association, a member-led professional association that supports the work of organizational ombuds and offers training, development, and networking resources.

The IOA Standards of Practice are: independence, impartiality, informality, and confidentiality.

MINIMUM QUALIFICATIONS

This position requires a bachelor’s degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and three years of administrative work experience in a complex professional setting.

Credentials must be obtained prior to the employment start date.

PREFERRED QUALIFICATIONS

Work experience in a similar role within higher education or dispute resolution is preferred.

Experience with Workday, PeopleSoft, and other information systems in use at UNLV is preferred.

COMMITMENT to DIVERSITY and CAMPUS VALUES

A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment.

They will use our to guide their decisions and actions and demonstrate our Rebel spirit.

SALARY

Salary range is $62,000.00 - $75,000.00.

Unable to offer more than stated salary range.

  • Competitive total rewards package including:
    • Paid time off, sick leave, and holidays
    • Excellent health insurance including medical, dental and vision
    • Comprehensive retirement plans and voluntary benefits programs
  • No state income tax
  • Tuition discounts at Nevada System of Higher Education (NSHE) schools
  • Tuition discounts for spouses, domestic partners, and dependents

PERKS & PROGRAMS

  • Employee recognition and appreciation programs
  • UNLV athletics ticket discounts
  • Statewide employee purchase program discounts
  • discounts on and off campus
  • for all UNLV faculty and staff at no cost
  • Opportunity for career advancements to leadership roles
  • A comprehensive onboarding program,


Required Skill Profession

Secretaries And Administrative Assistants



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