Program Manager

Job description

**Calling all innovators - find your future at Fiserv.**

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.

We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Program Manager

**What does a successful Program Management Expert do at Fiserv?**

A successful Program Manager at Fiserv leads cross-functional stability and automation initiatives involving operations, development, architecture, automation, and technology services teams.

This role is critical in ensuring end-to-end program execution, stakeholder alignment, and delivery excellence across multiple workstreams.

The Program Managers efforts directly contribute to Fiserv's mission to drive innovation and operational efficiency in financial technology.

**What you will do:**

+ Lead and manage complex programs involving multiple teams and stakeholders.
+ Review, analyze, and track various milestones throughout the release lifecycle
+ Identify trends and provide updates on projects and teams potentially at risk for releases
+ Collaborate with operations, development, Automation Team, and architecture teams to ensure alignment and timely delivery.
+ Maintain program documentation (roadmap, program charters, project plans, etc.), dashboards, and release calendars.
+ Facilitate sprint planning, retrospectives, and governance meetings.

Communicate effectively with stakeholders at all levels.
+ Ensure compliance with internal standards and external regulations.
+ Generate and present regular reports on program status, risks, and performance metrics to stakeholders and leadership

**What you will need to have:**

+ 7+ years of previous project coordination, release management, or project management experience
+ 7+ years of experience with tools such as JIRA or MS Project
+ 4+ years of experience with the software development life cycle and release management process
+ Proven experience in program management across cross-functional teams.
+ Strong understanding of Agile & software development lifecycle and release management.
+ Hands-on experience with JIRA, Power BI, and project tracking tools.
+ Excellent communication and stakeholder management skills.
+ Ability to manage multiple priorities in a fast-paced environment.
+ Bachelor’s degree in Computer Science, Information Technology, or a related field, and/or equivalent military experience.

​ **Important information about this role:**

+ This role is on-site Monday through Friday.

Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
+ You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.

Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks.

Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors.

Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions.

Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

**Salary Range**

$100,000.00 - $162,000.00

_These pay ranges apply to employees in New Jersey and New York.

Pay ranges for employees in other states may differ._

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.

Please:

+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**Our commitment to Equal Opportunity:**

Fiserv is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com .

Please note our AskHR representatives do not have visibility to your application status.

Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

**Note to agencies:**

Fiserv does not accept resume submissions from agencies outside of existing agreements.

Please do not send resumes to Fiserv associates.

Fiserv is not responsible for any fees associated with unsolicited resume submissions.

**Warning about fake job posts:**

Please be aware of fraudulent job postings that are not affiliated with Fiserv.

Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Required Skill Profession

Other General