Program Manager | Business Master's Programs

Job description

Details

**Open Date** 10/21/2025

**Requisition Number** PRN43366B

**Job Title** Manager, Program

**Working Title** Program Manager | Business Master's Programs

**Career Progression Track** D

**Track Level**

**FLSA Code** Administrative

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

**Work Schedule Summary**
Monday through Friday, with occasional evenings or weekends to support student-facing classes and events.

**This position is fully on-site and not eligible for hybrid or remote work arrangements.

As an “essential” campus role, the employee is required to work in person at the University of Utah to support students, faculty, and staff directly.**

**VP Area** Academic Affairs

**Department** 00033 - Executive Education

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** 50,000 to 65,000

**Close Date** 11/30/2025

**Priority Review Date (Note - Posting may close at any time)**

**Job Summary**
The Business Master’s Programs at the David Eccles School of Business, University of Utah, seeks a highly organized and proactive Program Manager to lead the coordination, execution, and continuous improvement of our graduate business programs.

This role is equal parts project manager and student experience leader, ensuring every process, event, and initiative runs smoothly and effectively.

The successful candidate will manage timelines and deliverables, oversee complex projects, and collaborate across teams to uphold our high standards of academic and operational excellence.

We are a high-performing, student-focused team that values initiative, accountability, and attention to detail.

The right candidate will thrive in a fast-paced environment where excellence is the standard and outcomes matter.

This position is best suited for someone who takes ownership of their work, embraces challenges, and is motivated by collaboration, innovation, and impact, not by maintaining the status quo.

**Responsibilities**
**Project & Operations Management**

+ Lead the planning, coordination, and execution of program initiatives, events, and academic processes.
+ Develop and manage project plans, timelines, and deliverables to ensure smooth operations and on-time completion.
+ Track progress, identify interdependencies, and proactively address challenges or barriers.
+ Evaluate and refine program processes using data and feedback to drive continuous improvement.
+ Serve as the central coordination point among faculty, staff, and campus partners to maintain alignment and operational excellence.

**Student Experience & Program Support**

+ Oversee day-to-day program operations, including scheduling, classroom coordination, and resource management.
+ Plan and execute student engagement activities such as orientation, networking events, and community-building initiatives.
+ Collaborate with admissions, advising, and career services to support student success across the entire lifecycle.
+ Attend classes and events periodically to connect with students and provide faculty support.

**Student Advising & Retention**

+ Provide individualized advising on course planning, registration, and academic progression.
+ Monitor student performance and proactively address challenges through early intervention and support strategies.
+ Coordinate and manage processes for student leaves of absence, pathway tracking, and graduation approvals.
+ Lead onboarding and orientation for new students, ensuring they begin their program confident and well-prepared.
+ Collaborate with faculty and staff to promote retention, timely degree completion, and overall student success.

**Budget & Administrative Management**

+ Monitor expenditures, and ensure fiscal responsibility in alignment with institutional goals.
+ Prepare reports and documentation to support planning and decision-making.
+ Manage vendor coordination and procurement processes for program-related resources and events.

***This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

**Work Environment and Level of Frequency typically required**

**Environment:** The role is based in a shared, open workspace designed to encourage active communication, collaboration, and teamwork.
**Nearly Continuously:** In-person, open-office environment with regular interaction and collaboration among students, faculty, and team members.

**Physical Requirements and Level of Frequency that may be required**

**Nearly Continuously:** Sitting, hearing, listening, and talking.
**Often:** Repetitive hand motions (such as typing), walking, bending, reaching overhead, and lifting up to 25 lbs.

**Minimum Qualifications**
Bachelor’s degree in a related field plus two years of related experience or equivalency (one year of education can be substituted for two years of related work experience).

Demonstrated human relations and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

**Preferences**

+ Exceptional organizational, interpersonal, and project management skills, with the ability to manage multiple priorities and deadlines effectively.
+ Proven ability to deliver results in a fast-paced, collaborative environment while maintaining accuracy and attention to detail.
+ Strong problem-solving and critical-thinking skills, with a focus on continuous improvement and operational excellence.
+ Comfort working in an open, team-oriented workspace that emphasizes communication, collaboration, and adaptability.
+ Excellent oral, written, and presentation skills, with the ability to communicate effectively across diverse audiences.
+ Proficiency with Microsoft Office and project management.
+ Customer-service orientation and a commitment to supporting student success at every stage of the academic journey.
+ Coachable and collaborative mindset, open to feedback and new ideas that enhance program operations and student experience.

**Type** Benefited Staff

**Special Instructions Summary**

**Additional Information**
The University is a participating employer with Utah Retirement Systems (“URS”).

Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work).

Contact Human Resources at (801) 581-7447 for information.

Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions.

Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.

The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106.

The requirement not to discriminate in education programs or activities extends to admission and employment.

Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA).

More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses.

They also provide information about safety and security-related services offered by the University of Utah.

A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Required Skill Profession

Other General