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Program Manager Job Opening In Crandon – Now Hiring CCI Systems


Job description

Why CCI?

CCI Systems, Inc.

is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience.

Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees.

We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable.

We value our employees’ hard work and determination and REWARD results all while having fun! 

Our mission is to make life better by connecting people through innovative communication systems.

We are seeking a Program Manager toidentify and implement best practices across markets in the program, both with the customer and internal staff.

Ensuring the maintenance of project schedules and Service Level Agreements (SLAs) to handle workload and identify and implement scalability options.

Assist Business Development to identify additional opportunities at the market level, and forward opportunistic sales leads to the sales team.

Provide and maintain outstanding customer service by being the single point of escalation for the customer and by proving consistency in communication, reporting, and deliverables.

In addition, will provide financial oversight to ensure general financial health of a project by monitoring accruals, job sheets, pricing, production, forecasting, budget, contract renewal, scope creep and change orders.

Continual development of Project Managers, Project Coordinators and Administrative staff to build bench strength across the team.

Responsibilities

  • Ensure programs deliver value and contribute to the overall business strategy.

  • Assist personnel with interpreting customer drawings, sketches, and technical specifications.

  • Establish and maintain efficient and cost-effective program organizational structures.

  • Identify and eliminate wasteful resource usage across the program.

  • Identify and develop top managers for advancement.

  • Overall responsibility and accountability for ensuring that program KPIs are met.

  • Maintain customer satisfaction by communicating and meeting regularly.
  • Ensure everyone on the project management team is performing all duties described in their job descriptions.

  • Be able to forecast the upcoming program volume throughout the budget cycle.

  • Forecast future staffing requirements and skill sets.

  • Develop and implement change management plans to support program initiatives.

  • Communicate and meet with customers regularly to ensure customer satisfaction.

  • Monitor and measure the benefits delivered by the program.

    Negotiate Addendums and change orders.

  • Act as a point of contact for escalations for stale work, SLA compliance, or any issues that impact overall project performance.

  • Make sure customer reports are current and distributed as required and there are no discrepancies between their tracking and CCI tracking.
  • Ensure confidentiality of company information.

  • Perform other related duties as assigned by management.

  • Qualifications

  • 4+ years of experience in engineering management.

  • Knowledge with Rural Utilities Service (RUS) standards and other applicable regulatory requirements governing telecommunications infrastructure.
  • Familiar with staking sheet creation and plan sets for placement of telecommunications infrastructure.

  • Knowledge of fiber optic cable splicing techniques and equipment.
  • Knowledge in designing and building fiber optic networks.
  • Familiarity with CAD / GIS based software used in telecommunications design.
  • Advanced knowledge of Microsoft Office and various web-based software.
  • Strong analytical and observational skills, which demonstrate the ability to: plan projects, review and recommend technical specifications, coordinate staffing needs, communicate effectively, and manage all aspects of a project.

  • Strong skills in management, financials, data analysis, problem-solving, verbal, and written communication, and attention to detail.

  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

  • Effectively working independently and in a team-oriented, collaborative environment is essential.

  • Persuasive, encouraging and motivating with the ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

  • Ability to interact with colleagues, vendors, and customers/clients of all demographics and professional levels.

    Also, be able to gain credibility with them to effectively complete tasks.

  • Must be willing to learn new product lines and technologies to serve departmental needs and goals.

  • Adept at handling employee issues and confrontation effectively and promptly.
  • Highly responsible, resourceful, accurate, dependable, and self-motivated.

  • Leadership skills that positively influence others, foster collaboration, communicate effectively, listen, and understand workplace dynamics.
  • The ability to embrace corporate values, understand the company mission, and exemplifies CCI leadership behaviors.

  • Shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST.

    Must be flexible and willing to work outside normal business hours as necessary.

    Additional Information

  • Up to 25% travel may be required.
  • Must have a valid driver's license and acceptable driving record.
  • CCI Systems, Inc.

    is an Affirmative Action/Equal Opportunity Employer.

    Required Skill Profession

    Other General


    • Job Details

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    Unlock Your Program Manager Potential: Insight & Career Growth Guide


    Real-time Program Manager Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Program Manager in Crandon, United States, highlighting market share and opportunities for professionals in Program Manager roles.

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    Are You Looking for Program Manager Job?

    Great news! is currently hiring and seeking a Program Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CCI Systems adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Program Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Crandon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Program Manager?

    Key qualifications for Program Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Program Manager Job Success

    CCI Systems interview tips for Program Manager

    Here are some tips to help you prepare for and ace your Program Manager job interview:

    Before the Interview:

    Research: Learn about the CCI Systems's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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    Follow Up: Send a thank-you email to the interviewer within 24 hours.

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    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Program Manager interview at CCI Systems, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CCI Systems's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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