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Program Manager - MSP Job Opening In Rochester – Now Hiring Eastridge Workforce Solutions


Job description

    POSITION TITLE :



  •  Program Manager LOCATION : Rochester, NY  COMPENSATION : $70,000 - $75,000 GENERAL JOB DESCRIPTION : The Program Manager is responsible for delivering operational support and oversight for one or more client accounts, ensuring a high level of service and consistent program performance.

  • This role fosters strong relationships with contingent workers, client managers, key stakeholders, and internal teams.

The Program Manager may be based onsite with the client, depending on program needs   RESPONSIBILITIES & EXPECTATIONS:



  • Serve as a trusted liaison between Eastridge MSP, the client, suppliers, and contingent workers, demonstrating professionalism and in-depth program knowledge.

  • Maintain and update documentation on policies, procedures, and program-specific workflows.
  • Coordinate and support the candidate interview and selection process, including resume screening and interview scheduling.
  • Ensure compliance with all pre-employment screening requirements in alignment with contractual obligations and applicable regulations.
  • Facilitate onboarding and new hire orientation sessions as needed.
  • Address employee relations matters with discretion and confidentiality.
  • Conduct regular surveys to assess satisfaction among clients, suppliers, and employees.
  • Accurately input and maintain data in the VMS system, ensuring data consistency and integrity.
  • Prepare HR and workforce-related reports as requested Investigate and resolve payroll and billing issues in collaboration with suppliers, the client, and internal teams.
  • Support the development of job descriptions, salary benchmarking, and performance evaluation tools.
  • Assist with planning and representation at client-related events.
  • Execute offboarding processes, including terminations, exit interviews, and proper documentation.
  • Perform regular audits to ensure compliance with employment laws and program standards.
  • Stay current on federal, state, and local employment legislation and ensure adherence across the program.
  • Manage additional projects and duties as assigned by leadership.

MINIMUM REQUIREMENTS:



  • Minimum three (3) years of experience in a customer-facing role Relevant post-secondary education or equivalent experience in HR, Business Administration, or related fields.

  • Customer service oriented.
  • Strong communication skills.
  • Problem solving, conflict resolution, and decision-making skills Detail oriented Organizational and multitasking skills Ability to thrive in a fast-paced, deadline-driven environment.

It would be great if you had these:



  • Experience within staffing, workforce solutions, or human resources.

PERKS & BENEFITS:



  • At the center of Eastridge Workforce Management's values is the belief that the most important thing we do is continue to hire the best people and create a workplace where they can thrive.

  • To reward our employees for their great work, we offer the perks and benefits listed below.

Medical, Dental, Vision, Life Insurance 401(k) plan, Roth IRA, and Flexible Spending Account offerings Paid Time Off and Sick time 12 Paid Holidays annually Tuition Reimbursement Program Health and Wellness benefits Pet Insurance Company-sponsored Volunteer Events Corporate Discounts - 20-60% off on certain movies, hotels, concerts, sporting events, and more!   WHAT MAKES EASTRIDGE WORKFORCE MANAGEMENT DIFFERENT:



  • Eastridge Workforce Management, A Workwell Company, is a leading provider of human capital management (HCM), Employer of Record (EOR).

  • Managed Service Provider (MSP), and Vendor Management Systems (VMS) services.
  • With a comprehensive portfolio of solutions designed to help businesses navigate the complexities of global and flexible workforce management, we serve a diverse range of clients, from small businesses to large multinational enterprises.
  • By providing flexible, compliant, tech-enabled and scalable workforce solutions, we empower businesses to thrive in today’s dynamic labor market.

Why Eastridge:



  • https://www.linkedin.com/company/ewm-workwell/posts/?feedView=all #INDHR   Eastridge respects the privacy of our applicants and employees.

  • For information on the categories or personal information we collect and the business purposes for using the same, please see the Eastridge Notice of Data Collection and Processing .
  • Eastridge’s Privacy Policy may be found on www.eastridge.com .

    **Eastridge Workforce Solutions is an equal opportunity employer.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.
  • Powered by JazzHR
  • Required Skill Profession

    Operations Specialties Managers


  • Job Details

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Unlock Your Program Manager Potential: Insight & Career Growth Guide


Real-time Program Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Program Manager in Rochester, United States, highlighting market share and opportunities for professionals in Program Manager roles.

426775 Jobs in United States
426775
1467 Jobs in Rochester
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Download Program Manager Jobs Trends in Rochester and United States

Are You Looking for Program Manager MSP Job?

Great news! is currently hiring and seeking a Program Manager MSP to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Eastridge Workforce Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Program Manager MSP Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Rochester. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Program Manager MSP?

Key qualifications for Program Manager MSP typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Program Manager MSP?

To improve your chances of getting hired for Program Manager MSP, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Program Manager MSP Job Success

Eastridge Workforce Solutions interview tips for Program Manager   MSP

Here are some tips to help you prepare for and ace your Program Manager MSP job interview:

Before the Interview:

Research: Learn about the Eastridge Workforce Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Program Manager MSP interview at Eastridge Workforce Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Eastridge Workforce Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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