<p> </p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Role: Program Manager</b></span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Location: - Novi, MI or Bay Area, CA</b></span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Duration: Contract</b></span></span></p> <p> </p> <p> </p> <p><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Delivery management for a large logistic customer account</span></span></span></p> <p><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Position Description As an Experience Delivery Partner Manager at Client, you will be a part of hyper growth organization working with top fortune 50 companies customers building customized, modern and scalable solution and applications</span></span></span></p> <p><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Responsibilities You will work directly with the customer, vertical & practice head to deliver the services to the customer and build a large team for delivery excellence.</span></span></span></p> <p> </p> <p><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif"><b>Practical Responsibilities </b></span></span></span></p> <ul> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Maintaining positive relationships with customers.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Identifying customer needs and overseeing delivery within the business context.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Leading the delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Managing finances and budgets.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Determining ways to reduce costs without sacrificing customer satisfaction.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Assessing customer feedback and using your creativity to establish, improve, and refine services.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Remaining organized and meeting deadlines.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Building partnerships and liaising with delivery partner and client partner to determine the company's services, delivery criteria, and solutions for issues that may arise.</span></span></span></li>
</ul> <p> </p> <p><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif"><b>Requirements</b></span></span></span></p> <ul> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Minimum 15 years experience in IT Services & from Computer Engineering Computer Science background </span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif"><span style="background:yellow">Must have handled Large portfolios in logistics services domain </span></span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Must have grown & driven offshore portfolios in the range of USD 10MM and Headcount > 100 employees in offshore ODCs and in onsiteoffshore models.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Proven experience in high volume rampups of teams</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Proven & experience in client management, coordination, and negotiation skills.
Must have the ability to connect closely with the customer.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Proven & experience in Delivery Management for cross & nextgen skills and projects, using methodologies such as Agile (SCRUM, Feature Driven, Lean, etc.)</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Preferred expertise in Java, Node, Spring, Hibernate, Web Services, Cloud, MicroServices</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Must be well readversed in NextGen technologies such as Digital, Cloud, etc.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Proven experience in PreSales & Solutioning for deals, RFPsRFIs, proposals, etc.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Strong P&L & Operational Management experience</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Strong People Management, Mentoring and leadership skills.</span></span></span></li> <li style="margin-left:8px"><span style="font-size:11pt"><span style="text-autospace:none"><span style="font-family:Calibri,sans-serif">Excellent written, spoken and presentation skills.</span></span></span></li>
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