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Urgent! Program Manager - Remote / Telecommute Job Opening In San Jose California – Now Hiring CYNET SYSTEMS

Program Manager Remote / Telecommute



Job description

Job Description:



Pay Range: $71.16hr - $86.14hr


  • Define program success criteria and objectives, involving relevant stakeholders and ensuring technical feasibility and desired quality.


  • Collaborate with senior customer leaders and NTNX services leaders to define the program governance (controls) in accordance with customer requirements

  • Coordinating and driving sub projects and work streams inclusive of their interdependencies.


  • Lead architects and resourcing team to schedule internal and external consulting resources to drive multiple work streams.


  • Develop detailed project plans to put services in a logical order of operations, considering dependencies, predecessors, and successors while also utilising the LOE to determine duration; monitoring and tracking progress with project plans.


  • Manage the program scope, schedule, changes, costs and closeout using appropriate verification techniques.


  • Anticipate and proactively resolve challenges to program budget and timeline.


  • Measure program performance using appropriate tools and techniques.


  • Manage and track program issues, actions and risks accordingly.


  • Communicating progress both internally and externally.


  • Managing the relationship with the client and all internal and external stakeholders

  • Utilise client facing status meetings to manage customer expectations, escalate issues and risks, and drive program activities forward.


  • Develop client program status reports and distribute on regular intervals

  • Internally forecast program revenue accurately on a quarterly basis and regularly maintain configurables within system of record

  • Create and maintain comprehensive program documentation

  • Collaborate with project managers worldwide to improve PM efficiency

  • Foster relationships with clients enabling future account sales

  • Expertise in multiple project dashboard creation and presentation to all levels of stakeholders and management including executive and C level leadership

  • Manage Customer satisfaction by ensuring world class project delivery

  • Managing stakeholders' communication and develop appropriate communication plans, report and escalate to management as needed

  • Candidates should have a minimum of 8 years of industry experience.


  • Broad experience with managing complex projects of a variety of hardware, software, infrastructure, and cloud platforms and platform integrations

  • Exceptional organizational skills including ability to plan, attention to detail, facilitation, time management, leadership and multitasking skills

  • Ability to work with clients and stakeholders to identify business objectives and align program deliverables to them.


  • Ability to align the deliverables (outputs) to the program's outcome.


  • Proven ability to problem solve and be dynamic in complex situations.


  • Self starter with intense drive for improvement and delivering results.


  • Strong working knowledge of Microsoft Office and Project planning tools

  • Proficient with Agile project management.


  • Experience using change management processes for dynamic professional services projects.


  • External customer-facing management experience (including partners).


  • Internal customer relationship management experience (i.e. sales, pre-sales, advisory services).


  • Experience managing multiple programs, projects, and clients in parallel is required

  • Working knowledge with tools like NetSuite and Salesforce a plus .


  • Ability to adopt new processes and tools.


  • PMP required, PgMP a plus.




Required Skill Profession

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