Urgent! Program Manager, Solution Deployment Job Opening In Memphis – Now Hiring BD
Description
:In the Solution Deployment department at BD, matrixed teams plan and implement BD Pyxis Technologies, Alaris Infusion products, Parata, MedBank, PharmacyKeeper, and the entire MMS portfolio nationally.
Implementation teams include resources from the Project Management Office, Regional Consulting & Installation teams as well as Technology & Engineering teams.
Accountabilities:
The Program Manager partners with the BD and customer leadership teams to execute strategy, standards, and deliver a high-quality implementation experience for our customers.
The Program Manager is responsible for supporting BD implementation & service project teams at strategic Pharmacy Automation customer sites.
This position is also the BD associate that provides oversight of critical issue resolution, serving as customer advocate and promotes fleet wide adoption of BD MMS Solutions.
Their intimate knowledge of product life cycle as well as customer relationship is essential to providing the customer a partner for planning, implementation, service & support across applicable BD MMS Solutions.
Home-based position with daily and up to 25 - 50% overnight regional travel.
Candidates must live near a major airport anywhere in the U.S.
Major Job Responsibilities:
Supports strategic direction of BD and provides support to the solution deployment & service teams
Act as the central point of contact for day-to-day tactical challenges, applying structured problem-solving and decision-making approaches
Demonstrates knowledge of project management methodologies and relevant clinical and technical operational workflows
Coordinates software upgrade delivery between BD SMEs & Customer
Owns internal and customer operational meetings; lead Customer Value Reviews and conducts program progress report outs
Owns customer issue resolution, partnering with BD SMEs and key stakeholders to deliver timely resolution
Owns Field Action organization of BD and customer communication and execution
Appropriately scales communication and escalation procedures with key BD and customer stakeholders
Proactively facilitate internal communication, development & execution of mitigation plans to address program risks & issues
Develops and reports regular program performance metrics to leadership & key stakeholders
Cultivates strong relationships within BD and customer key stakeholders, is a trusted advisor
Responsible for customer satisfaction (OSAT & NPS)
Maintains industry and product knowledge
Partners with BD Product Platform and Implementation Readiness teams to prioritize customer enhancement requests for future product releases
Ensures timely and accurate execution of administrative responsibilities to support customer specific BD business operations
Partner with key BD stakeholders to support customer ease of doing business
Minimum Requirements:
Preferred Qualifications:
The position emphasizes the importance of being a customer advocate, having strong problem-solving skills, and being able to coordinate between multiple stakeholders.
While the minimum requirements focus on educational background and basic experience, the preferred qualifications suggest they're looking for someone who can hit the ground running with industry-specific knowledge and advanced relationship management skills.
Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites to perform essential job functions.
Proofs must include Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry.
For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.
Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19.
In some locations, testing for COVID-19 may be available and/or required.
Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work.
It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do.
We welcome people with the imagination and drive to help us reinvent the future of health.
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Unlock Your Program Manager Potential: Insight & Career Growth Guide
Real-time Program Manager Jobs Trends in Memphis, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Program Manager in Memphis, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 432650 jobs in United States and 1223 jobs in Memphis. This comprehensive analysis highlights market share and opportunities for professionals in Program Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! BD is currently hiring and seeking a Program Manager, Solution Deployment to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BD adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Program Manager, Solution Deployment Jobs United States varies, but the pay scale is rated "Standard" in Memphis. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Program Manager, Solution Deployment typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Program Manager, Solution Deployment interview at BD, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BD's products or services and be prepared to discuss how you can contribute to their success.
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