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Program Specialist Job Opening In Raleigh – Now Hiring TEKsystems


Job description

Job Posting: Program Specialist

Location: Remote

Contract Duration: 4 months

Start Date: October 20, 2025

End Date: February 2, 2026

Pay Rate: $21/hour

Experience Level: Entry Level

Position Summary:

We are hiring Program Specialists to serve as the primary point of contact for patients and providers, offering operational and reimbursement support across complex healthcare programs.

This includes marketing support, reimbursement hotlines, patient assistance programs, safety surveillance, case management, and compliance initiatives.

Program Specialists are expected to proactively resolve access barriers and ensure patients receive timely support.

Key Responsibilities:

  • Respond promptly to inbound calls and faxes, identifying appropriate solutions
  • Conduct outbound insurance verification calls and document coverage status
  • Process patient applications and determine eligibility based on program guidelines
  • Maintain accurate documentation in tracking systems and escalate issues as needed
  • Coordinate prescription orders and transfers to specialty pharmacies
  • Educate patients on available insurance options and coverage pathways
  • Uphold all privacy, compliance, and safety reporting standards
  • Complete required training and apply data handling protocols consistently
  • Required Skills:

  • Insurance claim processing
  • Call center operations
  • Insurance verification
  • Healthcare and patient access workflows
  • Medical terminology
  • Patient registration and prior authorization
  • Administrative support and customer service
  • Familiarity with Medicare and Medicaid
  • Top Skills:

  • Insurance claim
  • Call center
  • Insurance verification
  • Healthcare knowledge
  • Patient access
  • Medical terminology
  • Qualifications:

  • High school diploma or GED required; Bachelor’s degree preferred
  • 1–2 years of customer service experience in an international call center
  • Experience in safety reporting preferred
  • Familiarity with healthcare and reimbursement systems preferred
  • Strong verbal and written communication skills
  • Ability to multitask across multiple systems and maintain attention to detail
  • Empathetic, accountable, and responsive to customer needs
  • Comfortable working in a structured, high-volume environment
  • Additional Notes:

  • Candidates must be available for the full training period; no PTO will be approved during training
  • Limited time off may be granted after training due to the short-term, high-volume nature of the project
  • Please highlight call center and healthcare experience, as well as longevity in previous roles when submitting candidates
  • This is a great opportunity for individuals passionate about patient support and healthcare access.

    Let me know if you'd like help tailoring this for a specific platform or audience.

    Pay and Benefits

    The pay range for this position is $ - $

    Eligibility requirements apply to some benefits and may depend on your job
    classification and length of employment.

    Benefits are subject to change and may be
    subject to specific elections, plan, or program terms.

    If eligible, the benefits
    available for this temporary role may include the following:

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully remote position.

    Application Deadline

    This position is anticipated to close on Sep 19, 2025.

    h4>About TEKsystems:

    We're partners in transformation.

    We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership.

    TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services.

    We accelerate business transformation for our customers.

    Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.

    We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

    We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.

    We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.

    TEKsystems and TEKsystems Global Services are Allegis Group companies.

    Learn more at

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Program Specialist Potential: Insight & Career Growth Guide


    Real-time Program Specialist Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Program Specialist in Raleigh, United States, highlighting market share and opportunities for professionals in Program Specialist roles.

    145964 Jobs in United States
    145964
    657 Jobs in Raleigh
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    Download Program Specialist Jobs Trends in Raleigh and United States

    Are You Looking for Program Specialist Job?

    Great news! is currently hiring and seeking a Program Specialist to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TEKsystems adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Program Specialist Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Raleigh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Program Specialist?

    Key qualifications for Program Specialist typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Program Specialist?

    To improve your chances of getting hired for Program Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Program Specialist Job Success

    TEKsystems interview tips for Program Specialist

    Here are some tips to help you prepare for and ace your Program Specialist job interview:

    Before the Interview:

    Research: Learn about the TEKsystems's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Program Specialist interview at TEKsystems, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TEKsystems's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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