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Project Manager, Abusive Actor Operations Job Opening In Austin – Now Hiring Meta


Job description

**Summary:**
About the jobThe Global Operations Integrity Operations Team strives to create a safe atmosphere for the Meta communities by way of outstanding support, education, and care for the various people around the world who use our platforms.

We pride ourselves in helping prevent online and real-world harm by building fast, scalable support systems to address safety-related incidents on our products, and by influencing others to collaborate on cross-functional initiatives.Integrity Operations' focus is on mitigating real-world harm to protect our community of users, improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions.

Those who join our teams are very passionate about solving people’s issues, and are advocates for the Facebook and Instagram communities.

We count on our project managers to deliver both qualitative and quantitative insight into user behavior in order to harm reduction and support at scale.

You will generate insights and optimize the labelling process.

You will play a pivotal role in the development of AI and ML models, ensuring the accuracy and relevance across both integrity and support use cases.
**Required Skills:**
Project Manager, Abusive Actor Operations Responsibilities:
1.

Become an Subject Matter Expert in various integrity and support issues across Operations at Meta
2.

Manage and improve day-to-day operations against quality and efficiency targets in a highly dynamic and time sensitive environment
3.

Create and modify data labels, ensuring compliance to all regulatory and legal requirements
4.

Ensure the quality of labeled data sets, ensuring alignment to Meta’s policies and/or support processes
5.

Partner with team members to improve processes and tools of the team’s labeling interfaces
6.

Analyze and audit data to identify user trends and malicious behavior and suggest recommendations to improve operations
7.

Use problem solving skills to resolve large and complex business problems
8.

Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content or real-world threats
9.

Build cross-functional partnerships to create better solutions for our community and users
10.

Develop expertise of the integrity issues and how they affect our community
**Minimum Qualifications:**
Minimum Qualifications:
11.

Bachelor's degree BA/BS
12.

2+ years of work experience in an operations, technology, management consulting, or equivalent environment
13.

2+ years of work experience in role involving strategic/analytical initiatives (project management, consulting experience, data analysis or technical systems) and/or customer operations
14.

Experience communicating with a variety of audiences, including engineering and technical teams
15.

Demonstrable experience using sound judgment and exhibiting grace under pressure
**Preferred Qualifications:**
Preferred Qualifications:
16.

1+ year of experience working with data tools such as SQL, SAS, and data visualization (e.g. Tableau) tools
17.

Knowledge of other programming languages, e.g. Python, R, SQL
18.

Avid user of our platform of products
19.

Strategic thinker with analytical and problem-solving skills
**Public Compensation:**
$34.62/hour to $109,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Meta participates in the E-Verify program in certain locations, as required by law.

Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.

If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Meta adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Project Manager, Abusive Actor Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Austin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Project Manager, Abusive Actor Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Project Manager, Abusive Actor Operations Job Success

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Before the Interview:

Research: Learn about the Meta's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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To prepare for your Project Manager, Abusive Actor Operations interview at Meta, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Meta's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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