Public Cloud Linux Engineer

Job description

JOB DESCRIPTION

Req ID: 335163 

We are currently seeking a Public Cloud Linux Engineer to join our team in Plano, Texas (US-TX), United States (US).

Job Description

Summary:

The Cloud Linux Engineer is responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning AWS, Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI).

This position demands Linux OS expertise, experience in public cloud, a strong understanding of managed services operations, and a proactive, problem-solving outlook.

The Linux Cloud Engineer will also participate in automation initiatives, incident and change management, and mentor junior team members.

Key Responsibilities

Cloud Linux Operations & Support

Provide support for Linux-based systems across on-premises and cloud environments (AWS, Azure, GCP, OCI).

Support Customer Self-Provision cloud instances across AWS, Azure, GCP, and OCI with security guardrail and backend deployment.

Implement and maintain system monitoring, alerting, and logging solutions to ensure high availability and reliability.

Lead root cause analysis and document post-incident reviews for major Linux-related issues.

Execute patch management, OS and kernel upgrades, and regular system maintenance.

Develop and maintain backup, disaster recovery, and failover strategies for Linux infrastructure.

Participate in on-call rotation and after-hours support as required.

Automation & Infrastructure Management

Develop and maintain automation scripts using PowerShell, Python, or Ansible to streamline system administration tasks.

Manage infrastructure using tools like Azure Automation.

Maintaining Infrastructure as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager is a plus.

Recommend and implement system optimization strategies for performance, and resource utilization.

Security & Compliance

Enforce Linux system security best practices, including access control, encryption, and secure configurations.

Manage user access, sudo privileges, and SSH key policies in line with IAM standards.

Monitor, identify, and remediate security vulnerabilities reported by scanning tools or external advisories.

Support compliance initiativesby maintaining secure and auditable Linux environments.

Collaboration & Documentation

Work closely with application, security, and network teams for solution delivery and support.

Mentor junior engineers and provide technical guidance as needed.

Create and update technical documentation, runbooks, and SOPs.

Participate in client calls to provide technical input when required.

Requirements

Education & Certifications

Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field.

At least two of the following certifications (or equivalent experience):

Red Hat Certified System Administrator (RHCSA)

Red Hat Certified Engineer (RHCE)

Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert

Experience

Primary skills: Linux

Secondary: Public cloud

7 + years of minimum experience

7+ years of hands-on experience in Public Cloud Linux engineering, operations in a 24*7 production support model

3+ years multi-cloud experience (preferred to have hands-on in at least 2 of AWS/Azure/GCP/OCI).

Direct experience in managed services/NOC/SOC/MSP environments is a plus.

Technical Skills

In-depth expertise in provisioning, configuring, securing, supporting, and optimizing Linux-based systems (RHEL, CentOS, Ubuntu, etc.) in enterprise environments.

Basic expertise with cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI.

Strong experience in managing compute, storage, networking, and system services on Linux platforms.

Proficient in system architecture, deployment, performance tuning, and troubleshooting of Linux servers.

Skilled in scripting languages such as Bash, Python, and Perl for automation and system management.

Proficient in using ServiceNow ITSM for incident, change, and problem management.

Strong understanding of Linux-based backup strategies, disaster recovery planning, and high-availability configurations (e.g., Pacemaker, DRBD).

Familiar with security tools and practices including SELinux, iptables, auditd, and fail2ban.

Experience with vulnerability assessment and patch management using tools like Qualys, OpenSCAP, or Lynis.

Proficient in log analysis and system monitoring using tools such as Syslog, Logrotate, Nagios, Prometheus, and Grafana.

Familiar with endpoint protection and threat detection tools such as CrowdStrike and OSSEC.

Strong knowledge of user access control, SSH key management, and secure file transfer protocols.

Ability to troubleshoot Linux services such as Apache, Nginx, MySQL, PostgreSQL, and Samba..

Be able to support customer self-provision cloud instances with required security (guardrail) via Azure Blueprints, AWS Control Tower, etc.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services.

We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.

As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.

We are one of the leading providers of digital and AI infrastructure in the world.

NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

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