Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: QA Manager.
United States Jobs Expertini

Urgent! QA Manager Job Opening In Richardson – Now Hiring Global Step



Job description

Position Types: QA Manager Position Locations: United States City: Richardson Texas Experience: 10+ years

Who We Are

GlobalStep is a world leader in providing industry-leading technology services to the Games Industry.

Our lines of service include Development, Games QA, Translation, Localization Quality Assurance (LQA), Player Support, Playtest Analysis, Software Testing, Application Development, and Content Management.

Delivery Excellence is one of our Brand Principles, we provide our services from our operational centers located in the USA, Canada, India, UK, and Romania.

Our clients span the full spectrum of the Games industry.

Job Overview

Due to continued expansion, GlobalStep is looking for a QA Manager who will be responsible for setting up QA best practices, manage multiple client engagements and manage the full life cycle of testing.

The QA Manager will be responsible for building a testing practice, enhancing service capabilities, quality, and test maturity.

You have strong experience in Quality Assurance and ensuring efficiency.

You are an excellent communicator and love gaming.

You are immersed in video game technology and the gaming world and can couple your high-level expertise in QA with your passion for video games.

Key Responsibilities

  • Implement operational framework of excellence through people, processes, culture, and organizational design.
  • Ensure that the practice provides client services to the highest level of quality, and step in when needed.
  • Maintain Client Relationships and be accountable for full client satisfaction for all services delivered on all projects.

    Engage with customers through Customer Satisfaction Surveys.
  • On-board all new Clients and develop work plans, work estimates and provide proposals on all new project requests.
  • Support sales personnel in the sales cycle in a manner consistent with the business practices of GlobalStep.
  • Hiring, managing and providing technical mentorship, while fostering a collaborative team environment, and ensuring the continuous development of team members
  • Ensure that learnings from projects and clients are appropriately applied across the entire practice for every project.
  • Manage the Capacity Planning tool, and the resource management tool to ensure accuracy in billings.
  • Define and monitor practice-wide as well as project-specific KPI / Metrics
  • Publish all daily, weekly and monthly KPI’s and data and provide all information to management as necessary.
  • Having the technical competence and are willing to roll up their sleeves and do the work.

    This hands-on approach ensures that our leaders not only guide but actively contribute to the technical aspects of our projects
  • Experience

  • Experience managing a large QA team.

    A minimum of ten years’ experience in Games QA, including more than three years as a Lead and at least two years QAM experience managing a Games QA team.
  • Experience managing multiple projects in game development and in live operation environments simultaneously, seeing through pre-launch and post-launch testing cycles as a QA Manager
  • Previous experience managing bug defect solutions & driving the creation of test plans
  • Experience in building relationships, understanding additional client needs, and expanding existing client relationships
  • Demonstrated ability to express ideas and thoughts clearly.

    Exhibit good listening and comprehension.

    Demonstrate excellent presentation skills
  • Experience setting clear quality requirements as well as measuring key outcomes, fostering quality focus in others, soliciting and apply customer feedback.
  • Demonstrated ability to set and achieve challenging goals.

    Demonstrate persistence and measure self against standard of excellence.

    Recognize and act on opportunities.

    Take calculated risks to accomplish goals
  • Education

  • Bachelor’s degree is required (Computer Science, Business Administration or any relevant specialization)
  • GlobalStep is proud to be an equal opportunity workplace and is an affirmative action employer.

    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.


    Required Skill Profession

    Operations Specialties Managers



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your QA Manager Potential: Insight & Career Growth Guide


    • Real-time QA Manager Jobs Trends in Richardson, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for QA Manager in Richardson, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 415412 jobs in United States and 173 jobs in Richardson. This comprehensive analysis highlights market share and opportunities for professionals in QA Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for QA Manager Job?

      Great news! is currently hiring and seeking a QA Manager to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Global Step adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for QA Manager Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Richardson. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for QA Manager?

      Key qualifications for QA Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for QA Manager?

      To improve your chances of getting hired for QA Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for QA Manager Job Success
      Global Step interview tips for QA Manager

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Global Step's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your QA Manager interview at Global Step, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Global Step's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for QA Manager Positions

      Setting up job alerts for QA Manager is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!