QA Manager

Job description

About the Role
As the Manager of Quality Assurance, you will oversee all Quality Assurance functions ensuring full compliance with FAA Part 135 regulations and company safety protocols.

You will lead a team of auditors and maintenance personnel, develop and implement standard operating procedures, and collaborate cross-functionally to scale and enhance our drone delivery capabilities.
You're excited about this opportunity because...



+ Regulatory Compliance & Certification:


+ Develop, implement, and oversee Quality Assurance functions in compliance with FAA Part 135 regulations.

+ Thorough knowledge of the contents of Part 135 documentation and experience with writing and revising General Maintenance Manual (GMM), Continuing Analysis and Surveillance System (CASS) and Training Manuals.

+ Ensure company operations, aircraft maintenance, and alterations are in full compliance with Part 135 regulations and aviation safety standards.


+ Quality Assurance Management:


+ Assist the Head of Drone Maintenance ensuring accuracy of aircraft maintenance documentation, and the continued airworthiness of company aircraft.

+ Chair the CASS board and conduct and manage internal audits, inspections of aircraft and maintenance facilities, maintenance processes, and operational procedures to identify any non-compliance or potential issues.

+ Maintain aircraft operational readiness while ensuring adherence to Part 135 requirements.

+ Analyze data, identify trends, and develop corrective actions to improve overall quality, safety, and operational efficiency.


+ Cross-Functional Collaboration & Scaling:


+ Collaborate with engineering teams to ensure regulatory compliance.



+ Work closely with the Head of Drone Maintenance, understanding what the maintenance goals are ensuring they support flight operations.






+ Be at the forefront of autonomous aviation and shape the future of last-mile drone delivery.

+ Work with industry leaders in delivery, logistics and autonomous aviation

+ Develop scalable workflows that ensure compliance, safety, and efficiency as operations expand.

We're excited about you because...



+ FAA Part 135 Maintenance experience, including leadership in a commercial aviation or UAS environment.

+ Part 107 certification

+ Proven ability to develop and enforce SOPs for aviation operations.

+ Strong understanding of FAA regulations, maintenance, and compliance frameworks.

+ Experience leading teams, managing maintenance technicians, and scaling maintenance operations.

+ Background in managing aircraft maintenance and quality management.

+ Excellent communication and leadership skills, with the ability to work cross-functionally.

Bonus Qualifications

+ Experience with commercial drone delivery operations or UAS integration into logistics networks.

+ Prior involvement in obtaining and maintaining FAA Part 135 certification for UAS operations.

+ Strong technical understanding of autonomous flight systems and aviation software.


Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC.

As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications.

We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor.

Results of the audit may be viewed here: Covey (https://getcovey.com/nyc-local-law-144)


Compensation


Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Base salary is localized according to employee work location.



DoorDash cares about you and your overall well-being.

That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).

DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here (https://careers.doordash.com/) .

See below for paid time off details:


+ For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

+ For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$74,700 — $125,500 USD


About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.

We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.



DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.

We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.


Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.

That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.

We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.

Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.

Whether blatant or hidden, barriers to success have no place at DoorDash.

We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.

Thank you to the Level Playing Field Institute for this statement of non-discrimination.



Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.



If you need any accommodations, please inform your recruiting contact upon initial connection.

Required Skill Profession

Other General