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Urgent! QA Specialist - Complaints Job Opening In Hauppauge – Now Hiring Actalent
Job Title: QA Specialist - ComplaintsJob Description
As a QA Specialist focusing on Complaints, you will lead investigations into Lack of Effect (LOE) and Product Quality Complaints (PQCs) for both internally manufactured and third-party produced or packaged products.
Your role will involve collaborating with various teams to resolve product quality issues and ensure that all complaint-related information is accurately documented.
Responsibilities
+ Lead investigations into Lack of Effect (LOE) and Product Quality Complaints (PQCs).
+ Review investigation reports from internal departments and external partners, compiling comprehensive summary reports for complaint files.
+ Collaborate with cross-functional teams, including Manufacturing, Packaging, Quality Control, and Corporate Quality Assurance, to address product quality issues and LOEs.
+ Liaise with third-party manufacturers and packagers to facilitate complaint investigations for externally produced products.
+ Coordinate with third-party call centers to gather additional complaint details as needed.
+ Ensure accurate and complete documentation of all complaint-related information in official records.
+ Consolidate findings and prepare summary reports in alignment with documentation standards and regulatory expectations.
+ Adhere to Good Documentation Practices (GDP) during all stages of complaint handling and reporting.
+ Manage receipt of complaint samples and oversee their dispatch to appropriate third-party laboratories for analysis.
+ Follow established Standard Operating Procedures (SOPs) and Work Instructions throughout the complaint investigation process.
+ Generate and maintain trend reports to monitor recurring issues and support continuous improvement initiatives.
Essential Skills
+ Quality assurance
+ Audit
+ Complaints handling
+ Batch record review
+ Document control
+ CAPA
+ FDA regulations
+ Inspection
+ GMP
+ Quality control
Additional Skills & Qualifications
+ Minimum HS or AS degree
+ 3+ years’ experience in pharmaceutical complaint handling
+ Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
+ Prior experience with TrackWise is a plus
+ Strong command of English for frequent communication within the United States
Work Environment
Work as part of a team in the QA Complaints department.
Enjoy benefits such as holiday pay and the opportunity for overtime based on manufacturing needs.
The role is within an essential business that remains operational during shutdowns.
Job Type & Location
This is a Permanent position based out of Hauppauge, New York.
Pay and Benefits
The pay range for this position is $72000.00 - $93000.00/yr.
Benefits start day 1 and they are eligible for 2 weeks vacation, 56 hours sick and wellness add 2 days mental health days
Workplace Type
This is a fully onsite position in Hauppauge,NY.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions.
We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market.
With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
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Unlock Your QA Specialist Potential: Insight & Career Growth Guide
Real-time QA Specialist Jobs Trends in Hauppauge, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for QA Specialist in Hauppauge, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 117653 jobs in United States and 27 jobs in Hauppauge. This comprehensive analysis highlights market share and opportunities for professionals in QA Specialist roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Actalent is currently hiring and seeking a QA Specialist Complaints to join their team. Feel free to download the job details.
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The fundamental ethical values are:The average salary range for a QA Specialist Complaints Jobs United States varies, but the pay scale is rated "Standard" in Hauppauge. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for QA Specialist Complaints typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your QA Specialist Complaints interview at Actalent, research the company, understand the job requirements, and practice common interview questions.
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