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Regional Account Manager Job Opening In North Reading – Now Hiring Securitas Security Services USA, Inc.


Job description

**Regional Account Manager**

**Location:** Westborough, MA
**Salary:** $117,520.00 annually

**Reporting to:** Regional Program Manager

**Summary**

The **Regional Account Manager (RAM)** plays a key leadership role in managing guard service operations and security functions across multiple client sites.

This position is responsible for ensuring high-quality service delivery, maintaining client satisfaction, and driving operational excellence.

The RAM oversees staffing, scheduling, training, billing, compliance, and performance management, while serving as the primary liaison between the client, employees, and Securitas leadership.

**Key Responsibilities**

**Client Relations & Core Values**

+ Serve as the primary point of contact for the client, ensuring service excellence and satisfaction.
+ Build trusted relationships by embodying **Securitas’ Core Values: Integrity, Vigilance, and Helpfulness** .

**Service Quality & Compliance**

+ Continuously evaluate service quality and implement proactive solutions.
+ Develop, deliver, and track training programs to ensure compliance with company and client standards.
+ Establish and monitor performance metrics (KPIs) to measure service effectiveness.

**Staff Leadership & Development**

+ Lead and develop site staff through coaching, feedback, and ongoing training.
+ Ensure proper staffing, scheduling, and labor cost management.
+ Resolve employee concerns, administer corrective action, and maintain a positive, professional work environment.

**Operational & Financial Oversight**

+ Oversee payroll, billing, invoicing, and expenditure management.
+ Monitor client credits and make adjustments when necessary.
+ Collaborate with leadership on policies, procedures, and operational improvements.

**Communication & Coordination**

+ Maintain open and consistent communication with all stakeholders.
+ Prepare and deliver quarterly business reviews (QBRs) highlighting performance, results, and opportunities.
+ Partner with regional leadership to align client goals with organizational strategy.

**Position Qualifications**

+ Strong ability to manage security operations and resolve conflicts effectively.
+ Proven track record of delivering exceptional client service.
+ Organized, detail-oriented, and technologically proficient.
+ Skilled communicator with the ability to engage at all organizational levels.

**Education & Experience**

+ Must be at least 21 years of age.
+ Associate degree **and** 5 years of experience in security or business management; OR 8 years of directly related equivalent experience.
+ Military veterans, prior law enforcement professionals, or individuals with similar government service backgrounds are strongly encouraged to apply.
+ Equivalent combinations of education, certifications, and experience will also be considered.

**Compensation & Benefits**

+ **Salary:** $117,520.00 annually
+ **Medical, Dental, and Vision Insurance**
+ **Life Insurance**
+ **401(k) Retirement Plan**
+ **Paid Time Off:** 10 vacation days, 4 floating holidays, 6 sick days annually

**Why Join Securitas?**

_Securitas is committed to equal employment opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic._

#AF-SSTA

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives.

United through our common purpose, we provide the security needed to safeguard our clients' assets and people.

Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo.

If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

+ Retirement plan
+ Employer-provided medical and dental coverage
+ Company-paid life insurance
+ Voluntary life and disability insurance
+ Employee assistance plan
+ Securitas Saves discount program
+ Paid holidays
+ Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday.

Restrictions and fees may apply.

Certain waiting periods may also apply.

Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements.

Benefits may be different for union members.


Required Skill Profession

Other General


  • Job Details

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Unlock Your Regional Account Potential: Insight & Career Growth Guide


Real-time Regional Account Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Regional Account in North Reading, United States, highlighting market share and opportunities for professionals in Regional Account roles.

57570 Jobs in United States
57570
312 Jobs in North Reading
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Download Regional Account Jobs Trends in North Reading and United States

Are You Looking for Regional Account Manager Job?

Great news! is currently hiring and seeking a Regional Account Manager to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Securitas Security Services USA, Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Regional Account Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North Reading. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Regional Account Manager?

Key qualifications for Regional Account Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Regional Account Manager?

To improve your chances of getting hired for Regional Account Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Regional Account Manager Job Success

Securitas Security Services USA, Inc. interview tips for Regional Account Manager

Here are some tips to help you prepare for and ace your Regional Account Manager job interview:

Before the Interview:

Research: Learn about the Securitas Security Services USA, Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Regional Account Manager interview at Securitas Security Services USA, Inc., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Securitas Security Services USA, Inc.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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