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Regional Director of Operations Job Opening In San Diego – Now Hiring Excel Hotel Group


Job description

Regional Director of Operations
Location: Based out of Los Angeles, CA
Company Headquarters: San Diego, CA
Company Type: Privately Held, Select-Service Hotel Management Company


Company Overview
We are a rapidly growing, privately held hotel management company based in San Diego, CA, with a portfolio of 30+ select-service hotels across California and additional properties under development.

Our portfolio includes a diverse mix of top-tier brands such as Hilton, Marriott, Hyatt, IHG, and more.

We are driven by a results-oriented culture, a passion for hospitality, and a commitment to growing talent from within.

Job Overview
The Regional Director of Operations plays a critical leadership role in advancing our company’s vision across multiple hotel properties.

This individual will be responsible for operational performance, talent development, strategic alignment, and delivering excellence in guest satisfaction, revenue generation, and team engagement.

This position requires a hands-on, experienced leader capable of identifying challenges and implementing effective solutions across all facets of hotel operations.

Key Responsibilities


  • Operational Excellence
    Oversee day-to-day operations of multiple select-service hotels, identifying problem areas and implementing efficient, scalable solutions and best practices.


  • Leadership & Development
    Coach, mentor, and develop General Managers and their teams, ensuring alignment with operational standards and fostering a culture of accountability, continuous improvement, and exceptional service.


  • Performance Management
    Analyze and manage KPIs including: 

  • Quality Assurance (Q/A) 

  • Guest satisfaction scores

  •  Associate engagement

  • RevPAR and GOP

  •  Revenue and cost controls


  • Cross-Functional Collaboration
    Partner closely with Sales, Revenue Management, Human Resources, and Accounting to ensure strategic goals are met across departments and properties.


  • Interim Support & Special Projects
    Provide interim on-site leadership at properties when needed and manage special projects related to growth and operational transformation.


  • Meetings & Training
    Lead monthly General Manager meetings and facilitate leadership training sessions to align teams with company priorities and encourage knowledge-sharing.

Key Qualifications


  • Experience
    Minimum 5 years in a senior multi-property operations role within the hospitality industry, preferably with branded select-service hotels.


  • Performance-Focused
    Demonstrated success in improving Q/A scores, guest satisfaction, RevPAR, and team engagement.


  • Leadership Strength
    Proven ability to lead through influence, develop talent, and foster a culture of excellence.


  • Operational Expertise
    Deep understanding of hotel operations, systems, and financial performance metrics.


  • Technology Proficiency
    Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and commonly used hotel systems.


  • Communication & Training
    Effective communicator with the ability to lead meetings, deliver impactful training, and engage stakeholders at all levels.


  • Integrity & Professionalism
    High standards of integrity, accountability, and relationship building.


What We Offer

  • Competitive salary and bonus structure

  • Comprehensive benefits package including medical, dental, vision, and 401(k) with match

  • Opportunity to grow with a rapidly expanding company across the West Coast

  • Collaborative and supportive company culture with a focus on leadership development and internal promotions



Required Skill Profession

Top Executives


  • Job Details

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Unlock Your Regional Director Potential: Insight & Career Growth Guide


Real-time Regional Director Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Regional Director in San Diego, United States, highlighting market share and opportunities for professionals in Regional Director roles.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Excel Hotel Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Regional Director of Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in San Diego. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Regional Director of Operations typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Regional Director of Operations Job Success

Excel Hotel Group interview tips for Regional Director of Operations

Here are some tips to help you prepare for and ace your Regional Director of Operations job interview:

Before the Interview:

Research: Learn about the Excel Hotel Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Regional Director of Operations interview at Excel Hotel Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Excel Hotel Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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