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Regional Field Service Engineer - HMI Job Opening In Austin – Now Hiring ASML


Job description

Introduction

The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer.

Local site Customer Support branches perform these tasks for the customer within the specific region.

The Regional Field Service Engineer - HMI has daily interaction with customer and interfaces often with specific senior engineers, line managers, internal stakeholders, and the external customer.

You will be responsible for independent problem solving and executing the defined action plans for regular and irregular maintenance activities.

In addition, you will run diagnostics and maintenance, whilst being reviewed on end results.

Roles and Responsibilities

  • Responsible for maintaining the installation plan identifying the key activities for each day with a minimum look ahead of 3 weeks.

  • Monitor visitor preparation status and drive the efficient end-to-end material process flow.

  • Periodically install HMI equipment, perform upgrades on existing equipment and system relocations.

  • Comfortable asking for help where needed and utilizing the escalation process-includes 2L Tech Support, applications, & 3L Global Support Center by providing clear technical communication & problem statement clarification.

  • Advise customer on actions to correct system malfunctions.

  • Interface daily with external customer-train in use and maintenance of equipment, answer questions and provide technical assistance.

    Interface with internal customers-junior and senior engineering equipment and apps, line manager level.

  • Provide inputs for improvement proposals based on post-mortems and drive to solution as much as possible.

    Contribute to work preparation thru creation of technical action plans with consultation (TS/Apps/GSC).

  • Education and Experience

  • Bachelor's degree in an engineering field or equivalent combination of education, skills & experience.

  • Minimum of 3 years of hands-on experience with mechanical aptitude, including knowledge of pneumatics, hydraulics, and electronics in a semiconductor or high-volume manufacturing environment.

  • At least 6 months of experience using MS Office.

  • NPI (New Product Introduction) experience is a plus.

  • Skills 

    Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that.

    You won’t work in a silo.

    Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.

    There is always space for creative and unique points of view.

    You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

    To thrive in this job, you’ll need the following skills:

  • Result driven-demonstrate ownership and accountability.

  • Work independently or as part of a team and follow through on assignments with minimal supervision.

  • Identifies bottlenecks and drives improvements.

  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.

  • Ability to complete assignments with attention to detail and high degree of accuracy.

  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.

  • Demonstrate open, clear, concise and professional communication.

  • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.

  • Work according to a strict set of procedures within the provided timelines.

  • Other Information 

  • Legal/export license control (see below)

  • The employee may occasionally lift and/or move up to 50 pounds in weight unaided.

  • The environment generally is moderate in temperature and noise level.

  • Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.

  • Expect to spend more than 50% of the time inside the clean room working with electromechanical equipment.

  • Will require up to 50% domestic and international travel dependent on business needs and training requirements.

  • Ability to work compressed work week.

  • Ability to work potential night and weekend shift.

  • Inclusion and diversity

    ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.

    It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.

    We recognize that inclusion and diversity is a driving force in the success of our company.

    Need to know more about applying for a job at ASML?

    Read our .

    Request an Accommodation

    ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.

    An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment.

    If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to to initiate the company’s reasonable accommodation process.

    Required Skill Profession

    Engineers


    • Job Details

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    Unlock Your Regional Field Potential: Insight & Career Growth Guide


    Real-time Regional Field Jobs Trends (Graphical Representation)

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    Are You Looking for Regional Field Service Engineer HMI Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ASML adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Regional Field Service Engineer HMI Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Austin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Regional Field Service Engineer HMI?

    Key qualifications for Regional Field Service Engineer HMI typically include Engineers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    To improve your chances of getting hired for Regional Field Service Engineer HMI, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Regional Field Service Engineer HMI Job Success

    ASML interview tips for Regional Field Service Engineer   HMI

    Here are some tips to help you prepare for and ace your Regional Field Service Engineer HMI job interview:

    Before the Interview:

    Research: Learn about the ASML's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Regional Field Service Engineer HMI interview at ASML, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ASML's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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