Urgent! Remediation Deployment Specialist II, Team Lead Job Opening In Phoenix – Now Hiring BD
Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world.
Advancing the world of health™ is our Purpose, and it’s no small feat.
It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve.
Join us and discover an environment in which you’ll be supported to learn, grow and become your best self.
Become a maker of possible with us.
Duration of Employment:
This position has a three-year duration, with an anticipated end date of Sept 30, 2028.
If at the end of that period you have not been offered or have not accepted another position within BD, your employment will conclude at that time.
Job Overview
We are seeking a detail-oriented Field Action Remediation Deployment Specialist to implement remote software and firmware deployments, configure devices in RSS, and perform other remediation activities.
Additionally, this role will be responsible for leading the team working at night, which includes mentoring other deployment specialists, answering questions, and supporting customer issues that arise.
This role requires deep technical skills, excellent customer service abilities, and meticulous documentation practices in an FDA-regulated environment.
Key Responsabilities
Lead and mentor a team of internal and contract Remediation Deployment Specialists
Assist with training of new associates
Foster a culture of accountability, innovation, and collaboration
Complete field action remediation through remote software/firmware deployment
Configure devices in RSS and perform other remote remediation activities
Maintain accurate records and complete service documentation for all tickets
Collaborate with advanced support specialists as needed
Build effective working relationships across functions and locations
Deliver high-quality work while adhering to strict quality standards
Communicate effectively with customers, building rapport and addressing their needs
Maintain reporting tools and metric tracking systems with current data
Develop and update process documentation
Identify workflow improvements and eliminate non-value-added tasks
Assist in developing processes and procedures to support department strategies
Help draft knowledge articles and job aids
Professional Attributes
Ability to lead with integrity and motivate a team to deliver results that matter
Self-awareness and emotional intelligence in workplace interactions
Adaptability in diverse environments
Self-starter with curiosity and initiative
Problem solver comfortable working in a dynamic, fast paced environment
Commitment to broadening skills and supporting organizational capabilities
Ability to follow procedures in an FDA-regulated environment
Required Qualifications
High School Diploma or equivalent experience
3-5 years of proven applied experience
Computer Science, Technology, Healthcare-related education or equivalent work experience
Proficiency in English (reading, writing, speaking)
Deep technical orientation with experience deploying proprietary and standard applications
Experience with Windows operating systems, Active Directory, and domain security
Analytical skills for logical troubleshooting of technical problems
Ability to work independently, manage multiple tasks, and prioritize effectively
Problem solver comfortable working in a dynamic, fast paced environment
Diligent with thorough follow-up capabilities
Goal and action-oriented mentality
Comfortable working remotely between 10pm and 6am local time.
Minimal weekend/holiday work when necessary.
Preferred Qualifications
5-7 years of service experience in troubleshooting and repair of electronic systems
Knowledge of cloud computing, SQL, Windows-Unix/Linux environments
Prior experience as a team lead or other leadership role
Experience with remote access tools and SQL scripting
Experience working in FDA-regulated environments
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry.
For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.
Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19.
In some locations, testing for COVID-19 may be available and/or required.
Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work.
It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do.
We welcome people with the imagination and drive to help us reinvent the future of health.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Remediation Deployment Potential: Insight & Career Growth Guide
Real-time Remediation Deployment Jobs Trends in Phoenix, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Remediation Deployment in Phoenix, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4063 jobs in United States and 40 jobs in Phoenix. This comprehensive analysis highlights market share and opportunities for professionals in Remediation Deployment roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! BD is currently hiring and seeking a Remediation Deployment Specialist II, Team Lead to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BD adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Remediation Deployment Specialist II, Team Lead Jobs United States varies, but the pay scale is rated "Standard" in Phoenix. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Remediation Deployment Specialist II, Team Lead typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Remediation Deployment Specialist II, Team Lead interview at BD, research the company, understand the job requirements, and practice common interview questions.
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