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Remote Customer Service Representative Job Opening In Bristow – Now Hiring GetInsured


Job description

Job Details

Description

It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams.

Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring.

At GetInsured there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us.

We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely.

Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before.

As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions.

GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers.

In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $ plus performance incentives

· $Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 35 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders

    (For example, T-Mobile is not compatible with our internal systems)
  • Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels
  • Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven
  • What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment 
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)
  • Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus
  • Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Remote Customer Potential: Insight & Career Growth Guide


    Real-time Remote Customer Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Remote Customer in Bristow, United States, highlighting market share and opportunities for professionals in Remote Customer roles.

    129301 Jobs in United States
    129301
    8 Jobs in Bristow
    8
    Download Remote Customer Jobs Trends in Bristow and United States

    Are You Looking for Remote Customer Service Representative Job?

    Great news! is currently hiring and seeking a Remote Customer Service Representative to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GetInsured adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in Bristow. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Remote Customer Service Representative?

    Key qualifications for Remote Customer Service Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Remote Customer Service Representative Job Success

    GetInsured interview tips for Remote Customer Service Representative

    Here are some tips to help you prepare for and ace your Remote Customer Service Representative job interview:

    Before the Interview:

    Research: Learn about the GetInsured's mission, values, products, and the specific job requirements and get further information about

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