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Urgent! Remote Customer Service Representative Job Opening In Decatur – Now Hiring GetInsured
Job Details
Remote Customer Service Representative
It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams.
Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring.
At GetInsured, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us.
We are committed to building each other up and infusing a motivating and positive work environment despite working remotely.
Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before.
As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions.
GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers.
In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
· $ plus performance incentives
· $Spanish Bilingual, plus performance incentives
Requirements
Qualifications
Essential Responsibilities
Inbound/Outbound Calls
Deliver the highest level of customer service experience consistently
Manage customer accounts and provide technical support
Application Data Entry
Online chat inquiries as assigned
Interpret and follow defined procedures and policies
Creative problem-solving skills
Flexibility and adaptability to changing projects and updates
Time and task management (multitasking and task prioritization)
Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
Adhere to regulated guidelines for communications via all channels
Qualifications
Moderate to Advanced computer skills
High level of comfort learning new technology
High level of professionalism
Excellent verbal and written communication skills
Comfortable working from home
Self-motivated and success-driven
What We Offer
Paid Training
Full-Time, Seasonal role
Performance and attendance-based incentives, in addition to the base pay
The convenience of working from home
Collaborative and supportive team environment
401K Match
Individual Coverage HRA (ICHRA)
Paid time off (PTO)
Preferred Experience (not required)
Previous experience in customer support or technical support role
Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
Previous experience in a Call Center
Familiarity with CRM systems and practices
Spanish Bilingual, a plus
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Unlock Your Remote Customer Potential: Insight & Career Growth Guide
Real-time Remote Customer Jobs Trends in Decatur, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Remote Customer in Decatur, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 129301 jobs in United States and 93 jobs in Decatur. This comprehensive analysis highlights market share and opportunities for professionals in Remote Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! GetInsured is currently hiring and seeking a Remote Customer Service Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Remote Customer Service Representative Jobs Decatur.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GetInsured adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Remote Customer Service Representative Jobs United States varies, but the pay scale is rated "Standard" in Decatur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Remote Customer Service Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Remote Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Remote Customer Service Representative interview at GetInsured, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GetInsured's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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