Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Remote Customer Success Manager ( BS13 1750771) – CyberCoders.
United States Jobs Expertini

Urgent! Remote Customer Success Manager ( BS13-1750771) – CyberCoders Job Opening In california – Now Hiring Confidential

Remote Customer Success Manager ( BS13 1750771) – CyberCoders



Job description

About CyberCoders

We were established in 2014 by seasoned healthcare executives and clinicians with decades of experience in healthcare/Health IT and a successful track record in start-up companies, with a mission to reduce drug costs and pharmacy hassles by delivering drug and alternative cost transparency at the point of prescribing.

Top Reasons to Work with Us

  • Competitive Salary
  • Medical Benefits
  • Vision Benefits
  • Dental Benefits
  • PTO
  • 401k
  • What You Will Be Doing

  • Onboard new payers
  • Build customer loyalty buy maintaining strong relationships with payer customer representatives
  • Be the expert on strategies and services to play an advisory role to payers on how they use the services to achieve their objectives and goals
  • Review, analyze, and deliver monthly performance reporting to customers and align service performance with payers objectives and needs
  • Triage incoming communications from the payer and address where possible, while collaborating with other internal or partner resources, as needed
  • Document/track/keep abreast of all customer requests/deliverables/activities
  • Lead and manage new initiatives from the payers perspective in partnership with other resources and teams
  • Facilitate internal and external meetings, as required
  • Serve as the voice of the payer customer
  • Upsell payer customers on new strategies/services/products and ensure renewals
  • What You Need for this Position

    At least 5 years of Customer Success experience with the following:

  • Payer Sales
  • Customer Service
  • SaaS
  • Account Management
  • Health IT
  • Benefits

  • Vacation/PTO
  • Medical
  • Dental
  • Vision
  • 401k
  • So, if you are a Customer Success Manager with Health IT experience, please apply today!

    Colorado employees will receive paid sick leave.

    For additional information about available benefits, please contact Jared Smith

    Applicants must be authorized to work in the U.S.

    CyberCoders is proud to be an Equal Opportunity Employer

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

    Your Right to Work  – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    Base salary

    $110,000/yr – $160,000/yr

    More Information

  • Salary Offer $100.000 ~

  • Required Skill Profession

    Operations Specialties Managers



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Remote Customer Potential: Insight & Career Growth Guide